Since its launch in 2012 Instacart has offered consumers a way to shop at their local grocery store without actually going to the store. Instead, hired shoppers would be sent a list of products, grab them off shelves, and drive them to a customer’s home or business where they often — but not always — receive a tip. But starting next month, the company is changing the way it handles tips, leaving some contractors and customers up in arms. [More]
complicating the situation
Instacart Replaces Tips With “Service Amounts,” But Are Workers Being Stiffed?
By 9.29.16 — Updated: 10.3.16
