Nelle writes:
complaints
What Is Up With These Horny Comcast Techs?
By 9.6.06
Remember that gal who had Comcast install her cable and then the tech proceeded to call her over and over again, trying to get a date? Reader Andrew reports that the tech got turned in by another Comcast tech. The first lovelorn tech left a message on her cellphone saying that he was wrong and would stop calling. However, the second Comcast tech may have just been trying to make elbow room . He too hit on our consumer and asked her out.
Adventures In Everyday Consumerism
By 9.5.06
Jennifer’s letter is perfectly ordinary. It’s the tale of one day in the life of a consumer, a mother, trying to run some errands. Her ToDo list reads: Send letter at post office, return grandma gifts at Walmart, shots at Kaiser. Of course, it’s not as easy as that, because nobody knows how to do their jobs anymore and the dang sauce pitchers exploding off the shelves and whatnot.
ASUS is ANUS
By 9.5.06
Chris M. bought an ASUS laptop for $1,800 bucks. It had a stuck pixel — a garish, polygonal barnacle of LCD green which maddeningly drew his eye. But upon contacting ASUS, he was informed that the subpar screen on his $1,800 investment couldn’t be replaced for free. Why? ASUS doesn’t have that deal with Toshiba, the manufacturer of the screen.
Happy Day of Labor!
By 9.4.06
Today is a bank holiday for the Gawker Media Network but that doesn’t mean that the fickle wheel of commerce stops keep spinning round. Here’s some updates on consumer’s stories we reported on last week.
iPod Mechanic Emerges From Repairs
By 8.31.06
In response to our request for a statement on what iPod Mechanic did to rectify its customer service issues, owner Nick Woodhams says:
Comcast Statement on TV Guide Ads
By 8.31.06
Comcast sent us this statement on the ads, which explains why only some people are seeing them at some times, and how they’re here to stay:
Macbook Random Shutdown of Doom
By 8.31.06
Somehow, owners of the new Macbooks got over greasy geek besmirching. They even learned to live with non-beveled corners. Now, after 1-2 months of ownership, a new culprit raises its fell head. It’s called, “Random Shutdown Syndrome” or “RSS” and it’s even got its own blog. There’s even a couple of YouTube videos.
iPod Mechanic Bristles Over Post
By 8.31.06
Two months after we posted a negative user review, the owner of iPodMechanic.com sent us this note:
Another Motorola V3i Stops Working For No Good Reason, Wants $175
By 8.31.06
Independent confirmation and the plot thickens!
UPDATE: Comcast Guide Re-Added
By 8.31.06
Last night, Comcast put ads on the TV guide channel. People were mad. Then they took ’em off. People were happy.
GE Lethargic In Aiding Fiery Dishwasher Recall
By 8.30.06
Doug just wants his dishwasher to burn his house down. He adds an expletive before house in his letter, but this is a family blog, after all. The CPSC sent Doug a letter telling him to contact GE as he had a dishwasher affected by the recall. One case of the dishwasher catching on fire and causing minor property damage was reported, but GE didn’t seem to care much, submitting Doug to a byzantine maze of rotting phone trees and callous reps. It was only after Doug lied to the phone tree was he able to get traction on his issue.
Motorola V3i Stops Working For No Good Reason, Wants To Charge $175
By 8.30.06
ConsumerAvenger bought a Motorola RAZR v3i quad-band world cellphone on Ebay, with warranty. The phone had full bars wherever she went. Two months later, it stopped working completely.
UPDATE: Comcast Guide De-Added
By 8.30.06
The Comedian reports that just a few hours later, the Comcast guide ads are gone.
Adding Ads To Guide Channel, Comcast Perturbs
By 8.30.06
Blogger “The Comedian” isn’t laughing about the latest addition to his Comcast service. The cable company just added ads to the guide menu. The Comedian reports being “ticked off.” Another reader, Philip, is even more vituperative. He says he’s, ” …boiling with rage! …furious with anger!”
Secret Verizon Level Probed Further
By 8.30.06
In the comments, Matto points out the so-called “Verizon Vcast VIP” domain is registered to some guy in Cali.
Yet Another Secret Level of Verizon Service You Can’t Have
By 8.29.06
George just can’t get a break. First he found out that in order to receive a mailer and get 100 free Anytime minutes from Verizon, he had to receive a mailer. In researching that matter, he found another secret door. VcastVIP. It too was locked.
