We’ve been hounding a paint store in Colorado to fix a customer’s car like they said they would. After numerous delays, Fred’s crazy-painted car may be looking normal soon.
complaints
Verizon's Replacement Phone Doesn't Work
By 2.15.07
When he follows the instructions included with the phone his activation is unsuccessful. The really sad part is that when he tries to call for help, the phone still doesn’t work. Ahh, Catch 22. Not exactly a scandal, but we like his video. There’s something all too familiar and sad about it. Does anyone want to lend him a phone?—MEGHANN MARCO
Help! Gambling Site Threatening To Ruin My Credit
By 2.14.07
benpopken: How often are they contacting you and by what means?
Executive Contact Info For Cingular, Sprint, T-Mobile, Verizon
By 2.14.07
Contact information for the CEOs of major cellphone companies. You’ll never get to talk to them, but at least your issue will get under the noses of their near and dear underlings.
IKEA Won't Sell "In-Stock" Mattress Because It Requires The Forklift?
By 2.13.07
Reader Gerald writes in after an odd experience with IKEA. He’s writing to ask if he has a legitimate complaint, or if he’s just being whiny. After calling to make sure that IKEA had the mattress he wanted in-stock, he rented a man with a van on craigslist for $30 and they went to go pick it up. Weirdly, IKEA refused to sell him the mattress because they have a policy against using their forklift during store hours.
AT&T Leases Push-Button Phone For Over $7,500 To Elderly
By 2.13.07
AT&T leased a crappy old-school phone to an elderly gentleman for over $7500 over a span of 30-plus years, his son just discovered. Kimdog writes:
Comcast Responds To Disconnecting "Unlimited" Customer For "Excessive" Use
By 2.13.07
Comcast issued The Consumerist a statement regarding, “Comcast Customer Uses “Unlimited Service” Excessively, Gets Disconnected For A Year“:
Chase Deactivates Your Savings Account If You Don't Use It For 60 Days
By 2.13.07
If you don’t use your Chase online savings count for 60 days, it becomes deactivated. Which could be a big problem if you were counting on making a transfer to cover checks that you just wrote. What’s worse is that they don’t send you any notification that they froze your account. At least that’s how it goes according to reader Thomas’ complaint:
Help! Roommate Signed Us Over To IDT Energy
By 2.12.07
Pete got switched over to IDT Energy by a scammy door-to-door salesman, thanks to his sleepy and ignorant roommate, and now he wants help.
DeLonghi Takes Six Months To Replace Five-Cent Piece Of Plastic
By 2.12.07
Marc’s top-of-the-line DeLonghi Combination Coffee/Espresso Machine was felled by a five-cent piece of plastic. Marc called DeLonghi for a replacement part, but was directed to their accessories website.
Comcast Customer Uses "Unlimited Service" Excessively, Gets Disconnected For A Year
By 2.10.07
UPDATE: Comcast responds.
Identity Theft Tops FTC's List Of Top Consumer Complaints For Seventh Straight Year
By 2.7.07
The FTC issued its annual list of top consumer complaints, with identity theft far outpacing all other categories.
Man Tracks Down And Gets Prosecuted Baggage Handler Who Stole His Camera, Delta Still Won't Refund
By 2.7.07
Delta won’t refund Charles’ money after his camera was stolen from his luggage by a baggage checker, even after he tracked the camera down on eBay and got the thief fired, arrested, and prosecuted.
Could We Really Hold The Ritz Carlton Their $.01 Per Night Typo?
By 2.6.07
Regarding Ritz Carlton not honoring a 1 cent reservation, Mark dug up more contract law, ran it by his professor, tossed it off to a legal mailing list, and turned up some interesting bits.
AAMCO's "Repairs" Imperil Motorist
By 2.5.07
Justin took his Taurus into AAMCO for transmission repairs, only to endure a month of repairs that left his car in no better shape, and it ended up endangering his life.
Gawker Responds To Lycos' Aluminum Foil Sword Rattling
By 2.2.07
Lycos, don’t you have better things to do, like fade quietly into the night?
Lycos Steps Up Legal Threats To Get Meanypants CS Manager's Photo Down
By 2.2.07
Somehow Lycos took time off from deleting customer’s emails to send off more photo removal requests, and now they’ve got their general counsel involved.
Rollerskates On A Glacier: Verizon's Ability To Fix Billing Errors
By 2.2.07
Joe checks his credit report and sees a ding from Verizon. Calls Verizon. They say, you have an outstanding balance. Which we never told you about. But we reported it to the credit bureaus. No you can’t pay it off. It’s not in our system. Our system doesn’t keep track of outstanding amounts under $50. No we won’t fix your credit report. Let me transfer you to someone who can help… For English, press one. Para espanol, marques dos…
