Internet service providers like making money. They don’t like regulations that prevent them from any avenues that could make them money. And they will argue basically anything they can think of to help prevent those regulations from happening. Like, for example, suggesting that you, the consumer, will actively suffer harm if Comcast and others aren’t allowed to charge you extra for keeping your data to yourself.
Consumers really like Google Fiber. Or, at the very least, they like the idea of Google Fiber: when the company says it’s considering bringing its super-speedy internet service to town, prospective subscribers happily sign up and towns do what they need to do to make themselves attractive to the business. And that sits very, very poorly with the companies that are already in town and don’t want to deal with a pesky thing like competition.
Accusing the nation’s largest cable company of “engaging in a pattern of deceptive practices” affecting nearly 500,000 people who signed up for a plan intended to cover most service calls, the Washington state attorney general’s office has filed suit against Comcast. [More]
Comcast is just so happy this morning, you guys! Their second quarter results are out and they are thrilled, just thrilled, to announce that they lost 4,000 TV subscribers in the last three months.
Consider yourself warned: Scammers are taking advantage of the recent news that Amazon is selling access to Comcast services, faking calls from the cable company to steal money from unwitting victims.
We’re used to there being two kinds of cell phone plans. There’s the post-paid, where you get a bill every month that may go up or down depending on your usage. And there’s the pre-paid, where you pay your $40 and get your flat amount of data and airtime, and use it until it’s used up. But prepaid cable? That’s a new one.
They already dominate in home broadband and in cable TV. But Comcast knows as well as anyone else that your attention is increasingly leaving the living room and going on the road — or at least, split between two screens at once. And if you’re going wireless, well, Comcast wants to meet you there so it can keep taking your money.
Comcast’s Internet Essentials program, which provides broadband access to low-income Americans, has always been a nice idea. The reality, unfortunately, has been slow to catch up to the promise. Still, expanding affordable access to the most underserved is a laudable goal, so the big Internet Essentials expansion Comcast is announcing is good news.
If you happen to be a Comcast voice subscriber and were planning to make a barrage of calls today, you’re probably have a difficult time going about your business. That’s because Comcast appears to have been hit with a wide-ranging outage of its phone service. [More]
If you think having an unsightly, low-hanging cable line in your backyard is a nuisance, try running into one at neck-level while riding your bike down the street. [More]
The Chicago area is one of Comcast’s larger markets, but until now it has avoided being part of the cable colossus’s expanding “test” of data caps. That’s about to change, with Comcast subscribers all over the Chicagoland area getting the bad news that they will soon face limits on their monthly data usage. [More]
The FCC’s got a proposal in the works right now that Comcast doesn’t like. This is not a shock; Comcast has generally not liked any headlining proposals from the FCC in recent years. Some of the cable giant’s complaints are undoubtedly just sound and noise, signifying nothing other than “we like profit, don’t screw with our thing.” But maybe some of its technological complaints have merit.
Nearly three years ago, Comcast workers told a Utah homeowner that they had to quickly strung a cable across her property to fix an outage. The Comcast-ers promised to come back soon and bury the unsightly line, but never made good on their promise — at least until a local TV news reporter got involved. [More]
At long last, Comcast has finally realized what consumers have known for years: Netflix — and its increasing focus on original series, not the cable and broadcast library — isn’t competition. It’s complementary. And so two of the biggest companies in media are about to lay down their metaphorical arms and start working together.
Nearly two years after Consumerist reader Robert shut down his business-tier service with Comcast, he’s still fighting with the nation’s largest broadband provider over a $1,775 early termination fee that should not have been assessed. Comcast even admits the money shouldn’t have been debited from Robert’s bank account, but now says it’s his responsibility to sort the mess out with his bank. [More]
It can be increasingly difficult to tell when a company is advertising their products and when they’re just trying to relate to potential customers. Comcast is apparently combining those two things with a new short-form series that follows a couple who get “Glued” to a TV show, that is in reality just one big commercial for the company. [More]