Matthew Keys

Comcast Exec Admits That Net Neutrality Is Not As Scary As Industry Made It Out To Be

When the FCC finalized its new “net neutrality” rules in 2015, adding more regulatory control over broadband data services, the cable industry freaked out. Its biggest player, Comcast, claimed at the time that the federal oversight would be counterproductive, ineffective, and unlawful. Fast forward to present day, and one Comcast executive is admitting that these changes haven’t really had any effect on business. [More]

Comcast

Analyst: How Much Does Comcast Lose If You Cut The Cord? Less Than $6 A Month

With services like DirecTV Now, Dish’s Sling TV, and PlayStation Vue proliferating everywhere, it seems as if finally the age of the cord-cutter is going mainstream. A subscriber who cuts out their pay-TV service could see their bill drop by $50 or $100 in a month — but does that mean your cable company is losing that much revenue from you? One major industry analyst thinks it’s not even close. [More]

Adam Fagen

Nashville Asks Court To Dismiss Comcast’s Google-Fiber-Blocking Lawsuit

It’s time for the next episode of everyone’s favorite legal drama, “Comcast and AT&T do everything they can to block Google Fiber from coming to Nashville.” Most court proceedings are a months- or years-long series of back-and-forth filings before any hearings on the merits ever take place, and this one is no exception. This time around, it’s Nashville’s turn to ask the court to hear it out. [More]

Comcast

Why Is Comcast Putting Dish’s Sling TV On Its Cable Box?

Comcast’s X1 platform is basically a fancy, cloud-based, internet-connected cable box. It may be able to run all kinds of apps, but at its core, it is the set-top device that Comcast pay-TV subscribers get to watch the TV channels that they pay Comcast for. So if your reaction to the news that it’s going to host a streaming pay-TV competitor directly is, “wait, what?!,” you are not alone. [More]

Comcast Stops Offering Gigabit Internet For $70/Month In Cities Near Chicago

Comcast Stops Offering Gigabit Internet For $70/Month In Cities Near Chicago

Earlier this summer, Comcast began offering a new internet service in the greater Chicago area that offers fiberoptic-like speeds but over existing cable lines. Right away, there were questions about the price: In other markets where Comcast sold this service, the rate was only $70/month for people willing to sign a three-year contract, but Chicagoans weren’t initially being offered this discount. Then the company appeared to change its mind, offering that lower rate, though even then there was confusion. Now it looks like that discounted rate is off the table for the handful of Chicago-area cities where it had been an option. [More]

Consumerist

Comcast Lifting Broadband Data Caps In Maine — And Only Maine — Starting Dec. 1

We often have news in November about Comcast and data caps. Most years, though, it’s a story about those caps expanding. So it’s unusual, to say the least, to suddenly find Comcast doing away with its data-cap plan for an entire state. The lucky subscribers? Folks up in Maine. [More]

Matthew Keys

After Mom Suffers Stroke, Comcast Tells Kids They Can’t Cancel Her Account

We’ve talked before about the grim but necessary business of having to close accounts and tie up loose ends for recently departed family members, but what about those instances when your loved one is still alive, but unable to participate in the process? [More]

Why Comcast Is Letting Other Cable Companies Use Its X1 Platform

Matthew Keys

The modern media landscape is a little tricky. Viewers are watching more video than ever, but they’re also watching less TV. In fact, the meaning of “TV” itself, as well as “cable,” is changing constantly. But remarks from a Comcast Cable executive at a conference on Thursday show that the nation’s largest cable company is ready to make money off of you no matter what the future holds. [More]

You Can (Finally) Use The Netflix App On Your Comcast Cable Box

You Can (Finally) Use The Netflix App On Your Comcast Cable Box

The years of enmity, it seems, are well and truly behind us. Comcast and Netflix have decided that from here on out, they are two great tastes that taste great together, and they’re (finally) taking the deal that puts Netflix content on your Comcast cable box nationwide. [More]

ESPN, ABC, Fox News, Fox Sports All Joining Hulu’s Eventual Live Streaming Service

ESPN, ABC, Fox News, Fox Sports All Joining Hulu’s Eventual Live Streaming Service

Once upon a time (two whole years ago!) the idea of successfully getting an internet-based cable alternative up, running, and profitable seemed, perhaps, like a pipe dream. These days, even though we don’t know if the ventures are exactly profitable, the online competition to get your monthly TV dollars is fierce. And now Hulu is latest player to grab some big headliners for itsplan to start zapping linear TV channels to your online eyeballs. [More]

Adam Fagen

Comcast Joins AT&T, Sues Nashville To Slow Down Google Fiber Construction

The “fun” in Nashville never ends… at least, not for lawyers who enjoy suing the city. They’ve got plenty of work ahead of them, now that Comcast is joining the “let’s sue Nashville to block new competition” club. [More]

Comcast Doubles Down On Buzzfeed With Another $200M Investment

Comcast Doubles Down On Buzzfeed With Another $200M Investment

In its continuing quest to take over the content world, Comcast is once again splashing out with a big investment into journalism and listicle juggernaut BuzzFeed. [More]

Customers Accuse Comcast Of Using “Broadcast TV” & “Regional Sports” Fees To Illegally Hike Rates

Customers Accuse Comcast Of Using “Broadcast TV” & “Regional Sports” Fees To Illegally Hike Rates

As we showed in our recent line-by-line breakdowns of charges on your cable bills, many pay-TV providers charge fees that have the effect of raising the customers’ monthly bill but without affecting the base rate the cable company advertises. Now, Comcast subscribers in seven different states are claiming that these fees are “illegal and deceptive” that have netted the cable giant billions of dollars. [More]

Knight725

Comcast CEO: Company Execs Were “Despondent” When TWC Merger Failed

Poor Comcast. It put its heart, its soul, and several millions of dollars into its 2014-2015 attempt to buy Time Warner Cable, only to end up completely blocked and forced to scrap the plan. And while consumers, consumer advocates, and even we here at Consumerist may have felt a bit celebratory over its demise, the Comcast executives who tried to make it happen were oh so very sad. [More]

Comcast Fined $2.3 Million For Charging Customers For Equipment, Services They Never Ordered

YayAdrian

Comcast has agreed to pay a $2.3 million fine to the Federal Communications Commission to settle an investigation into allegations that the cable colossus charged customers for services and equipment they never ordered. [More]

knittinandnoodlin

Comcast Apologizes For Early Morning Widespread Service Outage

You might not have been using the internet or trying to watch cable TV before sunrise this morning, but a lot of early-rising (and night owl) Comcast customers found themselves without TV, broadband, or phone service and complained that they were unable to contact the company. [More]

(Consumerist)

Comcast Expands Data Caps To Another 23 Markets Starting Nov. 1

We’ve all been guessing it was going to happen for months, but that doesn’t make it any more fun when it actually does: data caps are marching across the nation, and coming for millions of Comcast customers from coast to coast. [More]

Mr.TinDC

Comcast Fights Back Against Washington State’s Potential $3.6B Deceptive Service Plan Lawsuit

In August, Washington state Attorney General Bob Ferguson slammed Comcast with a potentially massive lawsuit, accusing the cable/internet giant of violating state consumer protection laws nearly two million times by using allegedly deceptive marketing for its Service Protection Plans. Now, Comcast is firing back at Ferguson, claiming the state’s complaint is “premised on a profound mischaracterization of Comcast’s actual business practices.” [More]