Coping with the death of a loved one is often a devastating emotional and psychological process, and for those tasked with tying up the loose ends of a late friend or family member, it probably doesn’t help when you’ve got to repeatedly explain to a seemingly endless string of customer service reps why they can’t speak to the account holder. [More]
Aaron is ditching Wells Fargo. Not out of any animosity toward megabanks or dissatisfaction with their policies, though. He’s just moving to an area where they don’t have any branches. He did what you do when breaking up with a bank: withdrew his money and closed out the account. Well, he tried to. He wanted to. Perhaps he did. But the employee who helped him couldn’t guarantee that a stray old check or a recurring charge he failed to change over wouldn’t bring the closed account back to life, resulting in overdraft charges and a zombie account lumbering around. [More]
If the responsibility has fallen on your shoulders to close up the accounts and cancel the contracts of a loved one who passed away, it can be a painful, slow, and confusing process. Here are 9 tips to make it go smoother. [More]
It’s evident the pendulum swung too far in terms of giving away too much credit, but now it seems to be swinging back in the opposite direction just as hard, with banks getting too tightfisted, even when it doesn’t make sense. For instance, the APR on James’s BoA credit card jumped from 9.32% to 13.99%, and shortly after he called to see about getting it back, they closed all three of his credit cards. One was a Gold account with a lifetime APR of 7.99%, the other had a 1.99% APR. Just last month, he received an offer to transfer $15,000 to the 1.99% card. Obviously at least one department in Bank of America thinks he’s a good credit risk. It appears some other expressionless faces of the massive dodecahedron that is the entity called Bank of America disagreed.