When Alexandros set out on a Megabus trip from New York City to Washington, D.C. last week, he had no way to know that he and his fellow passengers were in for seven and a half hours of roasting hot travel mayhem. The travel delay was understandable at first: there was apparently an accident on I-95, the standard Megabus route between the two cities. This might have been bearable if the bus had had functioning air conditioning. Or any air circulation at all. Or if the passengers had been allowed to board the new bus they had promised. Or if the driver had received valid directions to the spot where they were supposed to exchange their rolling sauna for a new bus that never came.
Reader Brandon took his recently purchased 1996 BMW M3 to a car stereo installation company to have a stereo, speaker set, and GPS system installed. When he got his car back, he noticed that the climate control system was no longer functioning the way it used to. Hot air was leaking from his air ducts when he selected cold air. After a few unsuccessful attempts to get the car stereo installation shop to repair the damage they caused, Brandon took the car to some BMW experts and found out that the botched installation had caused over $10,000 in damage to his car. Brandon then tried to get the car stereo shop’s insurance company to pay for the repairs, but they denied his claim on the basis that procedures used for the installation were typical. Brandon says he then took the car stereo shop to small claims court. but the judge ruled against him because the car stereo shop employees claimed that he entered into a oral contract to release them from liability in exchange for a partial refund. Brandon claims he never entered into such a contract. Read his story inside.