While Twitter is a platform through which millions of users can instantly share and access real-time information about everything from anti-government protests in Hong Kong to who won the Head of Household challenge on Big Brother, the company itself can say very little about the ways in which federal authorities use Twitter for surveillance; it can’t even reveal if there have been no national security requests. In an effort to poke a hole in that steel curtain, Twitter has sued the Justice Dept., U.S. Attorney General Eric Holder, the FBI and its Director James Comey. [More]
Weeks after the U.S. Attorney General issued guidance allowing tech and telecom companies to provide slightly more information about federal law enforcement requests, AT&T has issued its first accounting of these queries. And according to the data, the Death Star received national security letters dealing with up to 5,000 accounts in all of 2013, while court orders issued under the Foreign Intelligence Surveillance Act during the first half of 2013 were tied to more than 35,000 accounts. [More]
In the retail shopping realm, there are few things worse than running up against an employee who is not only mistaken about his or her store’s policies, but insists that you are the one who does not understand the finer points of that retailer’s rules. [More]
As we mentioned earlier this week, credit card rewards programs can be overly complicated and come with rules and limits that drain their value. Now the Consumer Financial Protection Bureau says it is looking into these programs to determine if cardholders are being misled about the costs and benefits of these offers. [More]
With many people still wondering about the extent to which the National Security Agency and other authorities were peeping in to consumers’ phone and Internet activities, some of the larger firms caught up in the scandal are making attempts at being transparent about what they did and didn’t hand over to the government. However, some are being more transparent than others. [More]
Between interest rates, rewards, balance transfers and fees, there are lots of places for banks to hide information that might drive a potential credit card customer away. But a new study looked at the country’s top 10 credit card issuers to determine which companies are hiding the least from consumers. And you might be surprised at who came out on top.
A new report from the folks at the Government Accountability Office has confirmed what anyone who has ever tried to get a clear estimate on what a medical procedure already knows: There’s a good chance you can’t.