While Twitter is a platform through which millions of users can instantly share and access real-time information about everything from anti-government protests in Hong Kong to who won the Head of Household challenge on Big Brother, the company itself can say very little about the ways in which federal authorities use Twitter for surveillance; it can’t even reveal if there have been no national security requests. In an effort to poke a hole in that steel curtain, Twitter has sued the Justice Dept., U.S. Attorney General Eric Holder, the FBI and its Director James Comey. [More]
clear as mud
AT&T Received Foreign Intelligence Surveillance Act Orders For 35,000 Accounts In 6 Months
By 2.18.14
Weeks after the U.S. Attorney General issued guidance allowing tech and telecom companies to provide slightly more information about federal law enforcement requests, AT&T has issued its first accounting of these queries. And according to the data, the Death Star received national security letters dealing with up to 5,000 accounts in all of 2013, while court orders issued under the Foreign Intelligence Surveillance Act during the first half of 2013 were tied to more than 35,000 accounts. [More]
Walmart Workers Don’t Understand Store’s Return Policy, But Think They Do
By 11.26.13
In the retail shopping realm, there are few things worse than running up against an employee who is not only mistaken about his or her store’s policies, but insists that you are the one who does not understand the finer points of that retailer’s rules. [More]
CFPB Looking Into “Confusing Rules” Of Credit Card Rewards Programs
By 11.15.13
As we mentioned earlier this week, credit card rewards programs can be overly complicated and come with rules and limits that drain their value. Now the Consumer Financial Protection Bureau says it is looking into these programs to determine if cardholders are being misled about the costs and benefits of these offers. [More]
Apple Says It Received 5,000 Data Requests From Law Enforcement, Doesn’t Say How Many It Fulfilled
By 6.17.13
With many people still wondering about the extent to which the National Security Agency and other authorities were peeping in to consumers’ phone and Internet activities, some of the larger firms caught up in the scandal are making attempts at being transparent about what they did and didn’t hand over to the government. However, some are being more transparent than others. [More]
Which Credit Card Applications Are Trying To Hide The Least Info From You?
By 8.14.12
Between interest rates, rewards, balance transfers and fees, there are lots of places for banks to hide information that might drive a potential credit card customer away. But a new study looked at the country’s top 10 credit card issuers to determine which companies are hiding the least from consumers. And you might be surprised at who came out on top. [More]
Good Luck Trying To Find Out How Much A Medical Procedure Will Cost
By 10.24.11
A new report from the folks at the Government Accountability Office has confirmed what anyone who has ever tried to get a clear estimate on what a medical procedure already knows: There’s a good chance you can’t. [More]
