Earlier this year, PayPal reached a settlement in a class action lawsuit, agreeing to provide some users with payments ranging from $3 to $440 to resolve allegations the company improperly handled disputed transactions and placed inappropriate holds or reserves on some sellers’ funds. Now, the settlement has a firm claim filing deadline, Oct. 14. [More]
There has been no shortage of lawsuits filed against Wells Fargo in recent years, from accusations the bank pushed mortgages on borrowers who couldn’t repay them to claims the company pressed employees to engage in fraudulent conduct with regard to customer accounts. Now, a recently unsealed whistleblower lawsuit melds together those issues, claiming the bank encouraged employees to withhold information from customers that could potentially lead to foreclosure proceedings. [More]
While there’s no official pre-approval process for products labeled “Made In U.S.A,” there are federal standards for what that phrase means, and a company can get into trouble for slapping “Made In U.S.A.” on imported products — like the glue company accused of misleading consumers about where its sticky stuff comes from.
The holidays can be a tiring, stressful time, full of never-ending checklists. While you might have checked off plenty of your to-do items, if you’re a Verizon or Sprint customer, you’ll want to make sure you add “check to see if I’m eligible for a bill-cramming refund,” to the top of your list. [More]
Court Sides With Consumer In Suit Against Retailer That Charges $250 When Customers Threaten To Complain
Last summer, a consumer in Wisconsin filed a lawsuit against online retailer Accessory Outlet over what she called a bogus $250 fine the company imposed, claiming she breached the terms of sale when she threatened to have the charge canceled after the iPhone case she ordered never shipped. Today, a New York court sided with the consumer by granting a default judgement in the case, essentially agreeing that Accessory Outlet’s “terms of sale” and the debt it alleged the woman owed were void. [More]
One year after General Motors’ victim compensation fund began accepting death and injury claims related to its massive ignition switch issue and six months after the submission deadline, the carmaker announced it had completed its review. Now, instead of acknowledging just 13 deaths tied to the deadly defect, the car manufacture is admitting that 124 deaths – nearly 10 times the original tally – resulted from its failure to address the problematic switches in more than 2.59 millions of vehicles. [More]
If your to-do list currently has a spot marked “apply for cramming refund from T-Mobile,” then you’d better hop to it. Individuals who currently have or had wireless service with the “Uncarrier” in the last five years have just 14 more days (the deadline is June 30) to apply for a refund as part of the mobile company’s $112.5 million settlement with the Federal Trade Commission for tacking-on third-party charges to customers’ bills – a practice known as cramming. You can visit the settlement website to see if you’re eligible or to submit a claim. [WTNH-TV]
UPDATE 10/9: The link for the Red Bull settlement is apparently no longer working, after reports that a surge in traffic might’ve crashed the site. It seems you can still get to a claim form here. [More]
Airlines play the lowball game when they lose your luggage, offering paltry compensation and making it hard for you to get a fair value for your lost items. It demands a bit of an anal mentality but you can help yourself if you’ve saved the receipts for everything in your baggage, writes the Airfarewatchdogblog.
The FTC wants to see some proof that the pomegranate ingredients in POM Wonderful’s products can actually treat heart disease, prostate cancer, and erectile dysfunction, which is what the company says in marketing and packaging materials.
Here’s a perfect example of why you should ignore what’s on the front of a product package and go straight to the nutritional info instead. Kraft’s Wheat Thins now come in a “100% Whole Grain” variety, which you might think translates into more fiber for your digestive tract. It even says on the front that one serving packs 22g of whole grain versus 11g for regular Wheat Thins. It turns out, however, that both crackers provide the same amount of dietary fiber and fat–and the whole grain version also has more sodium and is made with high fructose corn syrup.
The Highway Loss Data Institute keeps track of insurance claims for stolen cars, and it’s just released a list of the highest and lowest insurance claims for auto theft for 2007-09 models. The winner is the Cadillac Escalade luxury SUV, followed by the Ford F-250 pickup–both of these vehicles have a relatively high claim frequency and high average loss payment per claim of $9,600-$11,000. On the other end, the Mini Cooper and Toyota Sienna 4WD are infrequently stolen and have average loss payments of around $2,000.
NestlÃ© is the latest company to slap some nutrients (or in this case probiotics) in a product, call it “functional food,” and market it to shoppers as a healthy and smart product. Last week, the FTC got the company to agree to stop claiming that its chocolate Boost Kid Essentials–which comes with a straw lined with probiotic bacteria (mmm delicious!)–will do things like protect them from diarrhea and improve school attendance rates. The FTC says the claims aren’t substantiated with adequate scientific research.
BP has announced that it will change the way claims are processed in order to speed up the time it takes for money to get to oil-soaked small businesses that are no longer able to function. Under federal law, BP has an obligation to pay for a range of losses, including property damage and lost earnings, says the AP. There has been a growing tide of complaints alleging that the oil giant is dragging its feet when it comes to paying these claims.