For all the confirmation e-mails and reservation numbers you receive when booking a room through Hotels.com — and most third-party discount reservation sites — there is still a slim chance that you’ll arrive at your destination only to find out your room has been sold off to someone willing to pay more. [More]
christopher elliott
Would BP Benefit By Acknowledging Worst Company In America Win?
By 4.20.11
For six years, Consumerist readers have picked a winner in the Worst Company In America tournament. And in those six years, while one or two companies in the brackets have made mention of the contest — if only to poke fun at the winner — no WCIA champ has come forth to accept the title. But there are some who feel like the winners would benefit by exhibiting some humility and publicly accepting the Golden Poo. [More]
5 Tips For Beating Car Rental Companies At The Claim Game
By 3.31.11 — Updated: 9.8.16
Anyone who has ever had the misfortune of fighting a car rental company on an insurance claim — especially over a ding or scratch that you know was there before you drove off the lot — knows that it’s often a losing battle. But travel journalist Christopher Elliott has some tips for putting up a good fight. [More]
4 Times You Should Just Say No To Super-Low Airfares
By 4.19.10
It’s hard to say no to something that seems like a good deal, especially on something that’s normally as expensive as air travel. But travel journalist Christopher Elliott recently put together a list of four situations in which you shouldn’t give into temptation when it comes to booking airline tickets. [More]
Photograph of Airbus Human Steerage
By 5.3.06
You might remember Airbus passionately denying that they intend on introducing standing room only human steerage cattle cars into their airplanes.
