Mike Mozart

Massachusetts Chipotle Shut Down Temporarily After Employee Diagnosed With Norovirus

In an apparent effort to pre-empt a norovirus outbreak like the one that sickened more than 150 people in Boston a few months ago, Chipotle has temporarily closed a restaurant in the nearby town of Billerica after a worker there was diagnosed with the virus. [More]

(Morton Fox)

Analysts Say Chipotle’s Customers Are Suffering From “Menu Fatigue”

If you’ve ever been to Chipotle before, you know exactly what you can expect: burritos/burrito bowls, tacos, fajitas, and salads that can be made from a combination of toppings and fillings. Those ingredients have remained basically unchanged over the years (besides the addition of tofu sofritas in 2014). But while that familiarity might be comforting, Chipotle’s lack of new offerings is causing “menu fatigue” in some customers that could make it harder for the chain to come back after its recent food safety issues. [More]

Lawyer Bombarded With Errant Texts Demanding Free Chipotle Burritos

Lawyer Bombarded With Errant Texts Demanding Free Chipotle Burritos

On one end of the wrong-number spectrum is the lawyer who still gets calls and texts intended for Sir Mix-A-Lot, on the other end is the D.C.-area attorney who received some 300 text messages yesterday from people seeking free burritos from Chipotle. [More]

Chipotle’s Closed Today, But You Can Get A ‘Raincheck’ Free Burrito… Or A Deal From Competitors

Chipotle’s Closed Today, But You Can Get A ‘Raincheck’ Free Burrito… Or A Deal From Competitors

Burrito lovers have had weeks to prepare for the hours-long closure of Chipotle restaurants today, and in that time several competing fast Mexican chains have promoted special offers for the lunchtime crowd. But it looks like Chipotle may also have a deal for its temporarily abandoned customers: a raincheck for a free burrito.  [More]

Federal Government Rolls Up Another Subpoena, Serves It To Chipotle

Federal Government Rolls Up Another Subpoena, Serves It To Chipotle

While the good news for Chipotle is that the Centers for Disease Control and Prevention have closed their investigation into the burrito eatery’s multi-state E. coli oubreak, late last week the company was served with a federal subpoena demanding more information about an earlier outbreak of norovirus in California that sickened 200 people. [More]

(Adam Fagen)

7 Things We Learned About Food Safety Oversight From A Foodborne Illness Expert

Foodborne illness outbreaks have dominated the news in recent months: E. coli and norovirus at Chipotlelisteria in prepackaged Dole salad mixes, and salmonella in cucumbers. These outbreaks have sickened — and in some cases killed — consumers,  and one food safety expert says that inadequate safety oversight is at least partly to blame. [More]

CDC Reportedly Set To Close Book On Chipotle’s 9-State E. Coli Outbreak

CDC Reportedly Set To Close Book On Chipotle’s 9-State E. Coli Outbreak

While federal investigators have yet to pinpoint the cause of an E. coli outbreak that sickened more than 50 Chipotle customers in nine different states, the Centers for Disease Control and Prevention is expected to announced today that the outbreak has come to an end.  [More]

(Sarah)

To Make Up For Outbreaks, Chipotle Wants To Cater Your Super Bowl Party

Since Chipotle’s foodborne illness issues came to light last fall, the company has tried to win back customers by sending its CEO on an apology tour, revamping its food service standards, and now it’s looking to customers’ wallets.  [More]

(Martin Rottler)

Chipotle’s Woes Reportedly Leading To Layoffs At Suppliers

Chipotle’s recent foodborne illness issues — a six-state e.coli contamination that sickened more than 50 people and a norvirus outbreak that left more than 150 customers ill in Boston — haven’t just caused problems for the fast casual restaurant in terms of slumping sales and dropping stock prices, it’s also reportedly trickled down the chain to the company’s suppliers in the form of layoffs.  [More]

Chipotle Customers File Lawsuit Claiming Company Tried To Cover Up California Norovirus Outbreak

Chipotle Customers File Lawsuit Claiming Company Tried To Cover Up California Norovirus Outbreak

It’s a new year, but that doesn’t mean Chipotle is going to be able to start fresh after the spate of outbreaks at its restaurants last year. Seven customers have filed a class-action lawsuit in federal court yesterday claiming that the chain tried to sweep a norovirus outbreak that sickened 234 people who’d eaten at a Simi Valley, CA location under the rug. [More]

Chipotle To Give Employees Paid Sick Leave So They Don’t Make Customers Ill

Chipotle To Give Employees Paid Sick Leave So They Don’t Make Customers Ill

Today Chipotle released more information on what exactly it’ll be discussing with employees when the chain shuts down all locations for a few hours on Feb. 8 to discuss the E. Coli and Norovirus outbreaks that hit the chain in 2015. Along with previously announced new food safety protocols, Chipotle says it will offer paid sick leave so that employees who are ill don’t have an incentive to show up to work, thus avoiding the risk of making customers sick as well. [More]

Chipotle Closing All Restaurants For A Few Hours To Talk To Employees About E. Coli

Chipotle Closing All Restaurants For A Few Hours To Talk To Employees About E. Coli

After months of being repeatedly kicked in the butt by humiliating outbreaks of E. coli and norovirus outbreaks, Chipotle has decided it’s time to take a short breather to sit down with its employees to talk through this recent crisis. [More]

Chipotle Sued For Not Disclosing Food Quality Control Problems To Stockholders

Chipotle Sued For Not Disclosing Food Quality Control Problems To Stockholders

Customers don’t trust fast-casual Mexican-ish restaurant Chipotle very much right now, after a series of foodborne illness outbreaks in different parts of the country. The outbreaks of e. Coli, Salmonella, and norovirus were unrelated to each other, but demonstrated problems with the chain’s food-handling procedures. Now an investor has filed a lawsuit on behalf of shareholders who bought stock in the company in the last year, claiming that the company should have known about the problems with its food handling processes, and disclosed them. [More]

(Mike Mozart)

We May Never Know What Caused Chipotle’s E. Coli Outbreak

A month after an E. coli outbreak was linked to Chipotle restaurants in the Northwest, health officials believed the culprit was a vegetable of some kind. Now, nearly three months later, an exact cause still hasn’t been uncovered, and some analysts say it might never be.  [More]

Chipotle’s Sales Took A Deeper Dive Than Previously Expected Amid Food Safety Issues

Chipotle’s Sales Took A Deeper Dive Than Previously Expected Amid Food Safety Issues

It’s safe to say that Chipotle’s year is off to a rough start. Today, the company announced that it had received a subpoena from a grand jury looking into the circumstances surrounding a norovirus outbreak in California, and then it disclosed another bit of not-so-great news to investors: sales this quarter are down even more than analysts predicted in November. [More]

Grand Jury Subpoenas Chipotle Over California Norovirus Outbreak

Grand Jury Subpoenas Chipotle Over California Norovirus Outbreak

A grand jury is investigating the circumstances surrounding a norovirus outbreak at Chipotle. Not the recent one in Boston that sickened more than 150 people, but the August outbreak in California that left more than 100 employees and customers ill. [More]

2015: By The Numbers

frankieleon

While 2015 didn’t smash as many records for “terrible things that can happen to consumers in a single event” as 2014 — what with last year’s GM recall, Sony hack, and the like — we still had rather a lot go on in the last 365 days. Here’s a run-down of the numbers from 2015.

[More]

Analysts Predict Chipotle Sales Slump To Continue Into Late 2016 Amid Food Safety Issues

Analysts Predict Chipotle Sales Slump To Continue Into Late 2016 Amid Food Safety Issues

Back in November when Chipotle’s woes centered solely on a six-state E. coli outbreak, stock analysts predicted the company’s sales would be down for the fourth quarter. Now, with the addition of another rare strain of E. coli sickening five customers in two additional states and more than 150 students sick from norovirus in Boston, analysts are anticipating declining sales for the fast casual restaurant until at least September 2016.

[More]