chipotle

NBC-DFW

Dallas Chipotle That Rained Mice Temporarily Closes To Check Over Building

Remember the Chipotle restaurant in Dallas where customers captured video of mice falling from the ceiling and scurrying across the floor? That was a few weeks ago, and now the restaurant is temporarily closing so experts can evaluate the building. [More]

Mike Mozart

Investigation Shows Chipotle Norovirus Outbreak Probably Caused By Sick Employee

After its food safety crisis in 2015 and 2016, Chipotle implemented new procedures, including everything from blanching produce to shutting down and sanitizing a restaurant if anyone, employee or customer, vomits inside. The problem, it turns out, is that it doesn’t matter how good your protocols are if stores don’t actually follow them. [More]

Josh Bassett

Here’s The Latest On Chipotle’s Foodborne Illness Nightmare

Between rodents falling from the ceilings to customers falling ill after eating at the fast casual chain, the last few weeks haven’t been exactly kind to Chipotle, and they don’t appear to be getting any better: Another customer has tested positive for norovirus after eating at one of the company’s Virginia locations.  [More]

Kerry Lannert

Chipotle Customer Tested Positive For Norovirus

The day after a Virginia Chipotle reopened following a temporarily closure for sanitization after more than a dozen patrons reported becoming ill after eating at the restaurant, one customer has tested positive for norovirus. [More]

NBC-DFW

Chipotle: Rodents Falling From Restaurant Ceiling Is “Isolated And Rare Incident”

If there’s one thing Chipotle doesn’t need as it continues to recover from its food-borne illness woes — including a new incident of norovirus at one restaurant — it’s reports of rodents raining down on customers from the ceiling. Uh, about that… [More]

C_Dubyaa

Chipotle Reopening Virginia Store Closed Over Possible Norovirus

A Virginia Chipotle restaurant will reopen today after it was temporarily closed following reports that some customers became violently ill after eating there.  [More]

Josh Bassett

Chipotle Temporarily Closes Location After Customers Report Becoming Violently Ill

If you live in Virginia and were planning to grab Chipotle for lunch, you might want to make sure your local restaurant isn’t closed: The fast casual chain temporarily shut down a location in the state after more than a dozen customers became ill. [More]

C_Dubyaa

Workers Say Chipotle Owes Them Overtime Pay

Last year, a federal court issued an injunction that put the brakes on a Department of Labor rule that would expand overtime pay to millions of workers. While the government isn’t enforcing the rule because of the court order, a new lawsuit filed against Chipotle argues that that shouldn’t stop employers from abiding by the terms. To that end, employees of the fast casual restaurant in New Jersey are seeking to recoup overtime pay they would have earned under the rule.  [More]

Josh Bassett

Chipotle Confirms Data Breach Hit “Most” Restaurant Locations

Chipotle recently made a vague disclosure to investors that its card-payment system had likely been breached by cybercriminals. Now the burrito chain is confirming that this attack affected most Chipotle stores — including its Pizzeria Locale restaurants — for nearly a month. [More]

Customer Accuses Chipotle Of Covering Up For Manager Who Put Spy Cam In Bathroom

Customer Accuses Chipotle Of Covering Up For Manager Who Put Spy Cam In Bathroom

A woman in Texas claims that not only did a manager at her local Chipotle repeatedly install spy cameras in the restaurant’s female restroom, but that the restaurant and its corporate office covered up the peeping; a charge the Chipotle HQ denies. [More]

Mike Mozart

Chipotle Offers Employees Accelerated Business Degree Program

Last summer, Chipotle joined the ranks of Pizza Hut, JetBlue, Starbucks, and others in offering to foot the bill — or at least some of it — to provide employees with a college education. Today, the company expanded that program, offering workers the ability to combine real-world experience with classroom time in order to earn a business degree in less than two years.  [More]

frankieleon.

Panera & Chipotle Are Totally In A Fight Right Now

Don’t think fast food companies are taking consumers’ preference for “clean” food seriously? Just look at the war of words that has erupted this week between Chipotle and Panera Bread. [More]

Josh Bassett

In Effort To Win Back Customers, Chipotle Menu Now Free Of Preservatives

Amid Chipotle’s effort to win back customers who may have strayed because of that whole food borne illness nightmare, the company has been trying to improve the customer experience. The company’s latest attempt to regain consumer trust involves removing all preservatives from its entire food menu. [More]

Chipotle Closing All 15 ShopHouse Asian Kitchen Locations

Chipotle Closing All 15 ShopHouse Asian Kitchen Locations

Five months after Chipotle said it would stop investing in the growth and development of its Asian-inspired ShopHouse Kitchen chain, the company announced plans to close all 15 locations, essentially abandoning the brand.  [More]

Josh Bassett

Chipotle Revamping Online Ordering With “Smarter Pickup Times”

Last fall, Chipotle said it would begin making improvements to its online ordering system as a way to entice customers to return to the fast casual restaurant following its public bout with food borne illnesses. Now, four months later, the company is finally implementing some of those changes and reducing online order wait times. [More]

Mike Mozart

Chipotle Sales Down 20% In 2016; Still Working On That Comeback Thing

The good news for burrito chain Chipotle is that its sales are up for the first time in six quarters. The company’s food safety nightmare began in Oct. 2015, and since then the company has either been in crisis mode or trying to recover. The chain’s latest quarterly results show that the recovery isn’t complete, but at least its sales are up a little bit. [More]

Chipotle Giving Away More Free Food, Because Of Course It Is

Chipotle Giving Away More Free Food, Because Of Course It Is

Weeks after Chipotle blamed weaker than expected sales for the last quarter on the higher cost of avocados and promotions, the company doesn’t seem to be too concerned. Instead, it’s combining the two elements in a free guacamole giveaway. [More]

C_Dubyaa

Chipotle’s Sales Suffer In Latest Quarter…. Because Of Avocados?

Chipotle’s sales fell in the last quarter of 2016, and the company is no longer blaming the less-than-stellar performance on its inability to bring back customers after its very public bout of food borne illness issues. Instead, the falter is the result of spending too much money on ads, promotions, and avocados.  [More]