chipotle

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Workers Say Chipotle Owes Them Overtime Pay

Last year, a federal court issued an injunction that put the brakes on a Department of Labor rule that would expand overtime pay to millions of workers. While the government isn’t enforcing the rule because of the court order, a new lawsuit filed against Chipotle argues that that shouldn’t stop employers from abiding by the terms. To that end, employees of the fast casual restaurant in New Jersey are seeking to recoup overtime pay they would have earned under the rule.  [More]

Josh Bassett

Chipotle Confirms Data Breach Hit “Most” Restaurant Locations

Chipotle recently made a vague disclosure to investors that its card-payment system had likely been breached by cybercriminals. Now the burrito chain is confirming that this attack affected most Chipotle stores — including its Pizzeria Locale restaurants — for nearly a month. [More]

Customer Accuses Chipotle Of Covering Up For Manager Who Put Spy Cam In Bathroom

Customer Accuses Chipotle Of Covering Up For Manager Who Put Spy Cam In Bathroom

A woman in Texas claims that not only did a manager at her local Chipotle repeatedly install spy cameras in the restaurant’s female restroom, but that the restaurant and its corporate office covered up the peeping; a charge the Chipotle HQ denies. [More]

Mike Mozart

Chipotle Offers Employees Accelerated Business Degree Program

Last summer, Chipotle joined the ranks of Pizza Hut, JetBlue, Starbucks, and others in offering to foot the bill — or at least some of it — to provide employees with a college education. Today, the company expanded that program, offering workers the ability to combine real-world experience with classroom time in order to earn a business degree in less than two years.  [More]

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Panera & Chipotle Are Totally In A Fight Right Now

Don’t think fast food companies are taking consumers’ preference for “clean” food seriously? Just look at the war of words that has erupted this week between Chipotle and Panera Bread. [More]

Josh Bassett

In Effort To Win Back Customers, Chipotle Menu Now Free Of Preservatives

Amid Chipotle’s effort to win back customers who may have strayed because of that whole food borne illness nightmare, the company has been trying to improve the customer experience. The company’s latest attempt to regain consumer trust involves removing all preservatives from its entire food menu. [More]

Chipotle Closing All 15 ShopHouse Asian Kitchen Locations

Chipotle Closing All 15 ShopHouse Asian Kitchen Locations

Five months after Chipotle said it would stop investing in the growth and development of its Asian-inspired ShopHouse Kitchen chain, the company announced plans to close all 15 locations, essentially abandoning the brand.  [More]

Josh Bassett

Chipotle Revamping Online Ordering With “Smarter Pickup Times”

Last fall, Chipotle said it would begin making improvements to its online ordering system as a way to entice customers to return to the fast casual restaurant following its public bout with food borne illnesses. Now, four months later, the company is finally implementing some of those changes and reducing online order wait times. [More]

Mike Mozart

Chipotle Sales Down 20% In 2016; Still Working On That Comeback Thing

The good news for burrito chain Chipotle is that its sales are up for the first time in six quarters. The company’s food safety nightmare began in Oct. 2015, and since then the company has either been in crisis mode or trying to recover. The chain’s latest quarterly results show that the recovery isn’t complete, but at least its sales are up a little bit. [More]

Chipotle Giving Away More Free Food, Because Of Course It Is

Chipotle Giving Away More Free Food, Because Of Course It Is

Weeks after Chipotle blamed weaker than expected sales for the last quarter on the higher cost of avocados and promotions, the company doesn’t seem to be too concerned. Instead, it’s combining the two elements in a free guacamole giveaway. [More]

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Chipotle’s Sales Suffer In Latest Quarter…. Because Of Avocados?

Chipotle’s sales fell in the last quarter of 2016, and the company is no longer blaming the less-than-stellar performance on its inability to bring back customers after its very public bout of food borne illness issues. Instead, the falter is the result of spending too much money on ads, promotions, and avocados.  [More]

Josh Bassett

Woman Sues Chipotle For $2.2 Billion Over A Photograph

If you walked into a restaurant and saw yourself in a photo on the wall, maybe you’d be flattered, or perhaps slightly embarrassed if it’s not a great likeness. You also might not really care. One California woman has had a bit of an extreme reaction to seeing herself on the wall at Chipotle, and is suing the company for $2.2 billion. [More]

Chipotle Launches “Dietary Options” Tool For Better Burrito Personalization

Chipotle Launches “Dietary Options” Tool For Better Burrito Personalization

As the saying goes, “One man’s burrito is another man’s dietary nightmare.” And because it’s not always easy to know exactly how many calories will be in that chorizo burrito, or which ingredients are part of a particular diet — whether it’s paleo, gluten-free, dairy-free, or what have you — Chipotle has released an online tool. [More]

Some Chipotle Restaurants Facing Food Shortages

Some Chipotle Restaurants Facing Food Shortages

Though Chipotle has been focused on winning back all the customers it lost during its food-safety crisis, a company executive says some restaurants don’t have enough food to feed the people who do want to eat there. And those food shortages are making customers cranky. [More]

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Chipotle Cuts Back To Only One CEO

Burrito eatery Chipotle is trying to come back from a food safety crisis and an ensuing lack-of-customers crisis, and the company’s investors have been pushing for leadership changes. Today, it announced plans to cut back to only one chief executive officer: co-CEO Monty Moran is stepping down from his position immediately, and retiring from the company in 2017. [More]

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Chipotle CEO “Not Satisfied” With Quality Of Customer “Experience” In Some Restaurants

As Chipotle closes the books on its second consecutive year of bad headlines and sagging sales, the company’s founder and co-CEO Steve Ells says the burrito chain still has “a long way to go” to recover from its food-safety crisis. In particular, he notes that Chipotle has forgotten about providing the best customer service. [More]

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Customers Accuse Chipotle Of Lying About The Calories In Chorizo Burrito

Most people probably understand that the calorie counts on a fast food menu aren’t 100% precise, but an approximation of what you’d expect to consume. But there’s a big difference between being a few calories off and being off by hundreds of calories. [More]

Chipotle

Chipotle Says Its New Burger Restaurant Is “Off To A Very Good Start”

In a bit of a bright spot of news for beleaguered Chipotle, the chain says that sales at its new — and so far, only — Tasty Made burger restaurant in Ohio are “strong” after a few weeks of being open. [More]