Chipotle Giving Loyalty Program Members More Than $20M In Free Catering

Chipotle Giving Loyalty Program Members More Than $20M In Free Catering

Chipotle customers who joined the chain’s temporary loyalty program — a program aimed at winning back customers after a spate of food-borne illness outbreaks at its restaurants — are finally getting a reward, in the form of free catered food. [More]

Chipotle Shows Off New Food Safety Measures In Effort To Win Back Customers

Chipotle Shows Off New Food Safety Measures In Effort To Win Back Customers

Still reeling from a string of food-borne illnesses in 2015, Chipotle is making a big public push to alert customers to its improved safety measures. [More]

Josh Bassett

With Sales Sagging In The U.S., Chipotle Eyes European Expansion

Here in the U.S., where Chipotle runs some 2,000 eateries, the burrito chain has trying to cope with sagging sales following a handful of food-borne illness outbreaks in 2015. But overseas, where the brand is still a novelty, Chipotle apparently sees a bright future.  [More]

Josh Bassett

Lawsuit: Chipotle Worker Fired After Complaining That Coworkers Got Preferential Treatment

A new lawsuit filed in California claims that a former Chipotle worker was fired after she complained to her bosses that her coworkers were receiving preferential treatment, giving them coveted daytime shifts while she was stuck working at nighttime. [More]

JeepersMedia

One Sickened Chipotle Customer Will Get Her Damages In The Form Of Free Burritos

Apparently it can be hard to quit Chipotle. Despite reports that 25% of former customers have yet to return — or visit less frequently — to the fast casual restaurant after its very public food-borne illness issues, one woman who was actually sickened after eating at the chain hasn’t completely shunned the burritos. In fact, she asked for — and received — free food as part of her recent settlement with the company.  [More]

Mike Mozart

Chipotle Settles 100 Customer Complaints Over Food-Borne Illness Outbreaks

More than 100 customers who fell ill after dining at Chipotle restaurants last year will receive an undisclosed financial settlement as the fast-casual restaurant continues to put a series of E. coli and listeria outbreaks behind it.  [More]

Renee Rendler-Kaplan

Google Will Actually Deliver Burritos By Drone To Some Lucky College Kids

The eternal college conundrum: I am hungry, but too tired, busy, lazy, hungry, or hung-over to go to the place where the food I want is being sold. Why can’t lunch just appear on command and drop out of the sky? [More]

Mike Mozart

Activist Investor Takes 9.9% Stake In Chipotle, But Will It Help Business?

As we’ve seen with Olive Garden, where activist investors mocked the menu and accused staff of wasting breadsticks before claiming seats on the board, a brash stakeholder with big ideas can bring about change in a slumping company. Could a similarly vocal new investor in Chipotle provide the jolt the burrito chain needs to get over the sagging sales that followed a rash of food-borne illnesses? [More]

LIV Sotheby’s Realty

Got $3.8M To Spare? You Can Buy The House Chipotle’s Founder Built With Burrito Money

It took a whole lot of burritos and guacamole (which costs extra) to build Chipotle founder Steve Ells’ house, but if you’ve got about $4 million just collecting dust in your bank account, his former Denver home can be yours. [More]

Josh Bassett

Chipotle Hopes Freebies For Kids & Students Will Convince Customers To Return

In its continuing effort to make everyone forget about all that food-borne illness stuff from last year, Chipotle is trotting out two new promotions in September aimed at the younger set.

[More]

Kerry Lannert

Chipotle Worker Lawsuit Now Has Nearly 10,000 Plaintiffs

Nearly two years after a Chipotle employee filed a class-action seeking lawsuit accusing the fast casual restaurant of wage theft, the case has signed on nearly 10,000 former and current employees. [More]

Chipotle Is Now Testing Burritos At Its Asian-Inspired ShopHouse Chain

Chipotle Is Now Testing Burritos At Its Asian-Inspired ShopHouse Chain

Chipotle is pulling quite a fast food ouroboros with its latest efforts: even though it’s already serving up burritos in its Mexican-themed food business, the company is testing out how burritos might do at its Asian-inspired chain as well. [More]

JeepersMedia

NLRB: Chipotle Wrong To Make Employee Delete Critical Tweets, Fire Him For Having PTSD

Do you have a right to complain about your job and your employer on social media? It might not be advisable for your career, but a recent National Labor Relations Board decision is that Chipotle was wrong to fire an employee for his Tweets about the company’s labor practices and because his manager feared that he may become violent. [More]

Chipotle Now Giving Away Free Booze At Some Midwest Locations

Chipotle Now Giving Away Free Booze At Some Midwest Locations

Free burritos, a loyalty program, and constant reassurances that its food is safe hasn’t exactly been enough for Chipotle to win back customers following very public foodborne illness outbreaks. Now the fast-casual restaurant is taking another approach to bringing customers in the door: giving out free booze — at least in the Midwest.  [More]

Chipotle

Chipotle Will Open Its First Burger Restaurant In Ohio This Fall

Chipotle is hoping its customers have gotten over that whole food-borne illness thing and will trust it to make tasty burgers, with its new venture dubbed “Tasty Made.” [More]

JeepersMedia

Chipotle Sales Still Down: Customers Have Come Back, But Don’t Return As Often

Chipotle Mexican Grill founder and co-CEO Steve Ells told investors, analytsts, and reporters in a conference call late yesterday that the company’s sales recovery “continued at a modest pace” over the last few months. Translation: as polls before this earnings release predicted, customers still aren’t coming back. Comparable store sales are still low, but the company is profitable again, and it has great hopes for its summer rewards program. [More]

Mike Mozart

Polls Show Chipotle’s Customers Still Haven’t All Come Back

Burrito eatery Chipotle needs something very important to recover financially from its recent food safety crisis: it needs all of its customers to come back, and keep coming back. Since eradicating foodborne pathogens from its restaurants, Chipotle has tried offering everyone free burritos, buy-one-get-one promotions, and a loyalty program to bring customers in. It’s sort of working. [More]

Josh Bassett

How One Tweet May Have Caused Chipotle’s Stock To Sink

Over the past several months, Chipotle has worked to rebuild its reputation, sales, and stock figures after enduring several high-profile outbreaks of E. coli and norovirus. All of those efforts may have been undone, however, with one simple Tweet alleging that the burrito chain may be responsible for sending a New York City customer to the hospital. [More]