Back in July, the city of Chicago started levying an unpopular new tax on its residents: cloud services, including streaming media like Netflix, suddenly cost 9% extra. Neither denizens of the Windy City nor the businesses who serve them are at all happy with this, however, and now the lawsuits have begun.
Last week, United Airlines decided to shutter two of its customer service call centers — one in Detroit and one in Honolulu — but did so without plans to lay anyone off. Instead, these airline staffers could either move to Chicago or Houston to work in a call center, or they could work from home, but with a pay cut. [More]
If you only live in your condo part-time, you can imagine that the roommate who is there the rest of the time might get up to some hijinks while you’re away. But you probably didn’t think he would list your room on Airbnb without mentioning it. [More]
People traveling out of Chicago’s Midway International Airport on Friday aren’t getting very far, as travelers are said to be waiting an hour or more to get through unusually long security checkpoint lines. [More]
It’s not news that someone did something inappropriate in a hired car: that, unfortunately, has been happening for as long as taxis have existed. No, but one woman in Chicago disputed Uber’s claim that her dog relieved himself on the floor of an UberX vehicle and that she owed $200. [More]
Earlier this month, the sheriff of Cook County, IL, persuaded both Visa and MasterCard to end their relationships with online classifieds site Backpage.com, alleging the site is known to “promote prostitution and facilitate online sex trafficking.” Today, the website fired back with a lawsuit against the sheriff. [More]
Sales taxes are variable from place to place and very visible, and they’re visible day-to-day as we dig in our pockets for change to pay a coffee tab of $3.14. Starting next year, Chicago will have the highest sales tax in the country, with state, county and city taxes adding up to 10.25%. [More]
Customers flying Spirit Airlines to or from O’Hare International Airport in Chicago faced a few hiccups today, as the company reportedly suffered a computer glitch, which has since been fixed. [More]
Delta, American, United & Southwest Face Passenger Lawsuits Over Alleged Collusion For Higher Airfares
Following news that the Department of Justice opened an investigation into alleged collusion between major airlines to keep ticket prices high, it was only a matter of time before consumers began filing lawsuit against the major U.S. carriers. [More]
There used to be a whole world of brick-and-mortar retail stores and transactions a city could gather some sales tax from and build into a revenue stream. As more and more goods instead become online services, though, those streams have dried up. Now one city wants to go back to gathering its cash… from your transactions in the cloud.
Disruptive Passenger Leaves Fellow United Travelers Stranded In Belfast Terminal For Nearly 24 Hours
United Airlines had a decidedly less-than-stellar week when it came to dealing with larger-scale customer service issues. Just days after the company faced the ire of travelers who had to spend the night hunkered down at a cold Canadian military base, the airline found itself on the receiving end of more backlash after nearly 300 passengers and crew were made to wait five hours on the tarmac and sleep in a closed terminal after their flight was diverted. [More]
From time to time a fight is delayed, canceled or diverted for unforeseen reasons, leading to often annoying and unanticipated disruptions for travelers. Such was the case over the weekend when a United Airlines flight was diverted to a Canadian military base. But it wasn’t the unplanned change of course that left passengers unhappy with the airline, it was their only option for accommodations: a cold military base. [More]
Since opening for business, ride-sharing company Uber hasn’t been content with simply giving customers rides from point A to point B. After dabbling in all kinds of pilot programs including on-demand drop-offs of everyday essentials and courier services, the company seems to have found a second niche: food delivery. And so, Uber plans to expand UberEATS to Chicago and New York this week.
Both Comcast and AT&T have announced the newest markets for their highest-speed residential broadband services, with people in the Chicago, Miami, and Jacksonville areas being the ones to benefit. [More]
Man Arrested After Allegedly Going On Fast Food Robbery Spree At Dunkin’ Donuts, McDonald’s, And White Castle
Visiting more than one fast food joint in a single day isn’t unheard of, but robbing three restaurants and attempting to rob a fourth in one day isn’t so common. But that’s exactly what police in Chicago say a man did earlier this week. [More]
Southwest Airlines is once again feeling the ire of federal regulators, as the Department of Transportation on Thursday imposed a $1.6 million fine against the airline for forcing passengers to stay on planes for hours at Chicago’s Midway airport in January 2014. [More]