changing malls

Ben Schumin

Department Stores Don’t Draw Customers, Malls Don’t Want ‘Em Anymore

What actually draws you to the mall, when you go there? A generation ago, you might have headed to your nearest mall to buy a refrigerator from Sears or a dress from JC Penney. Today, though, customers are less interested in hulking department stores, and more likely to visit their local mall to have dinner at a Cheesecake Factory or shop at an Apple Store, and skip the department store. Mall owners are noticing. [More]