chain of fools

Hooters, Hard Rock, Friendly’s Score Low Marks On Chain Restaurant Survey

Hooters, Hard Rock, Friendly’s Score Low Marks On Chain Restaurant Survey

The idea behind chain restaurants is — or at least it should be — to provide customers with dependable, consistent food and service at multiple locations. And many chains succeed in at least trying to fulfill these goals. But according to a recent survey of nearly 48,000 Consumer Reports readers, some chains are struggling to maintain a mediocre level of service and quality.

[More]