Andrew thought everything was fine with his Bank of America credit card account, save for the physical card itself, which was frayed and needed to be replaced. Then he called customer service and was told not only would he not receive a new card, but his account would be killed because of delinquency. [More]
card cancellations
ING Apologizes For Screwup, Gets Me New Debit Card
By 2.5.10
Responding quickly to Noah’s gripe about ING Direct canceling his debit card without his permission, the bank called him and sent him a new debit card. [More]
