Sometimes it’s necessary to remind children very sternly that unbuckling their seatbelts in order to more effectively wallop their brother is not okay while you’re driving. At those times, a parent probably wants to make sure kids know they are not in a joking mood, but maybe need some help making sure they can yell effectively while driving. So why not let the car help? [More]
Growing up in the home of the Harley-Davidson, none other than Milwaukee, WI, I can conjure up the sound of a Harley’s engine just by closing my eyes. Such a skill could be handy for anyone longing to hear that distinctive rumble when faced with the company’s first electric motorcycle, just introduced today. [More]
It hasn’t even been a month since the Federal Aviation Administration said it would finally let airline passengers use devices like tablets and phones from gate to gate, but now another federal agency is considering letting loose the hounds of Hades: The Federal Communications Commission is considering allowing travelers to make phone calls in midair. [More]
Verizon Wireless is sending emails to customers this week informing them that the company will now begin storing their browsing history, location, app usage data and more, in the name of providing “more relevant” mobile ads. The company says it won’t “share any information that identifies you personally,” and the email includes instructions for customers who want to opt out of the tracking program.
Verizon Wireless has a system that’s meant to alert customers if their current voice, data or text usage patterns are likely to push them into having to pay overage charges, but the company admits that it has some reliability issues.
As 45,000 Verizon workers strike, the company faces battles on multiple fronts. Not only must Verizon contend with picketing workers, but strained staff resources and the accompanying backlash from customers who contend service has gotten slower.
Amid the labor dispute in which 45,000 Verizon landline workers are striking due to Verizon’s insistence at restructuring pensions, health care and workplace procedures, the company has filed several court actions accusing picketers of thuggish behavior.
A block of Verizon workers took to picket lines after negotiations between unions and the company broke down. The 45,000 striking workers represent a fifth of Verizon’s workforce, and the company has enacted a contingency plan to make sure customers experience a “limited disruption in service.”
When several thousand Verizon customers needed to dial 911 during a January snowstorm in the D.C. area, they were left hanging by the provider. The FCC has asked Verizon to investigate why an estimated 10,000 911 calls were dropped.
Unhappy with the FCC’s net neutrality rules that have yet to take effect, Verizon filed suit in a federal appeals court. in December, the FCC ruled that while wireless providers can throttle internet use based on what kind of content users are attempting to access, they can’t block access to competitors. Non-wireless ISPs generally aren’t allowed to throttle internet use.
Andrea and her husband took advantage of a Verizon buy-one-get-one-free promotion, taking comfort that if either didn’t like their new devices, they could return them thanks to Verizon’s 30-day guarantee. But the company has refused to let her husband exchange his device because the BOGO promotion had ended.
From AT&T to Zoom Mobile, we here at Consumerist have fielded complaints from every domestic mobile carrier we can think of. Additionally, just about every company has been labeled “the worst” by scores of readers. But today, instead of picking on any one carrier, we want to get at the bigger issue of what’s bothering cellphone users in general.
Don’t you just hate it when someone pays your phone bill instead of theirs by mistake? Such a mishap befell James, who noticed an $82 credit on his Verizon account that turned out to have come from someone who intended to pay their own bill.
Craig most definitely can’t hear you now because he’s stuck in a Verizon dead zone. The cell phone provider offered to sell him a coverage extender for $200, but he felt like he was being shaken down and is choosing to bail. He writes:
Despite rumors that Apple’s iPhone would soon be available on carriers other than AT&T, recently unearthed documents paint a different picture: they apparently confirm that AT&T and Apple signed a five-year exclusive deal in 2007, which means no Verizon version until at least 2012.