New Jersey Investigating Comcast’s Use Of HD Fee To Raise Basic Cable Rates

New Jersey Investigating Comcast’s Use Of HD Fee To Raise Basic Cable Rates

As we recently showed in our line-by-line breakdowns of cable and satellite bills, Comcast and other pay-TV providers are using a variety of fees to effectively raise customers’ rates without actually increasing the advertised price. Now comes news that New Jersey utility regulators are looking into Comcast’s use of one particular fee on the company’s most basic tier of TV service. [More]

The 3 Big Things We’ve Learned About Your Cable Bill

The 3 Big Things We’ve Learned About Your Cable Bill

Over the last few months, we’ve reviewed cable and internet service bills for seven of the nation’s largest providers in an attempt to make sense of all those fees and charges. So what did we learn from these bills covering cable, satellite, and fiber customers from Connecticut to California? [More]

(Steven Depolo)

Analyst: If Cable Companies Lose Set-Top Box Money, They’ll Just Charge More For TV

U.S. pay-TV companies rake in an estimated $20 billion a year in rental/lease fees for set-top boxes, but the FCC’s recent decision to draft rules to increase competition in the set-top box market could put that dependable revenue stream at risk. But one analyst says that if cable companies lose money from competing devices, they’ll just make up for it by charging more for TV. [More]

Keep an eye on your cable bill.

Time Warner Cable Charged Me Rental Fee For Modem I Returned Months Ago

Since Time Warner Cable announced its controversial monthly fee for cable modems, the company has reassured customers they could avoid the fee by buying their own modem. Which would be great, if TWC actually kept track of whether or not you still have its equipment. [More]

Study: Cable Bills Could Reach $200/Month By 2020

Study: Cable Bills Could Reach $200/Month By 2020

Right now, the average monthly cable bill — not including any bundled phone or internet services — is around $86. But industry analysts say the non-stop slap fights between cable companies and content providers is only going to send that price soaring in the years to come. [More]

What Would You Want To See On A Cable Customers' Bill Of
Rights?

What Would You Want To See On A Cable Customers' Bill Of Rights?

Over at our former sibling site Gizmodo, they have cobbled together what they believe is a list of the basic rights any cable customer should have when it comes to service, billing and selection. We wanted to throw it out there to see if you agree. [More]

Time Warner Calls Back With Sweet Deal After Man
Cancels

Time Warner Calls Back With Sweet Deal After Man Cancels

Another reader has written in to say that after they canceled their Time Warner service, the cable company turned around and offered them much better rates if they would stay. In both this one and the one earlier this week, Time Warner Cable said that because of “special circumstances,” they were able to offer a sweet retention deal. In this case, $67/month for two years, down from $150. [More]