Michael found this festive “I Rish I Was Drunk” button in an Old Navy store earlier this month. The fine print at the bottom warns, “Not intended for 12 years and under.” Ages thirteen and up? Pass the Guinness, apparently.
Old Navy produces solid, inexpensive clothing, but isn’t a brand that one normally associates with high-end customer service. Yet Ashley had such a great experience after a catastrophic coat button loss, she just had to share. She tells Consumerist that after some decorative buttons fell off her coat, the company simply gave her a store credit for the full purchase price of the coat.