bunny on board

Southwest Confuses Rabbits With Rodents, Won't Let Passenger Board With Bunny

Southwest Confuses Rabbits With Rodents, Won't Let Passenger Board With Bunny

Southwest Airlines allows passengers to carry-on Emotional Support Animals, so long as the passenger provides the required documentation, the animal is trained to not freak out on a crowded plane and the passenger isn’t seated in an emergency exit seat. But at least one Southwest staffer not only decided this allowance does not extend to rodents — he also mistakenly believes that rabbits are rodents.

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