.sanden.

Survey Says: You Still Hate Your Cable Company, But Maybe A Little Less Than Before

A major annual consumer satisfaction survey is out, and it’s a mixed bag for the cable and telecom sector and all of us who use it. The bad: pay-TV, broadband, phone, and wireless companies still pretty much really suck, and most of us are very dissatisfied with them. The good: year over year, most of them are finally starting to suck less than they used to!

[More]

Photo Nut 2011

Farewell, Time Warner Cable; Nobody Is Going To Miss You

The most-loathed company in all of America is soon to be no more. With the merger of Charter and Time Warner Cable approved and under way, the widely-detested TWC brand is soon to be up on the chopping block.

[More]

5 Things You Should Know About The Approved Merger Of Time Warner Cable & Charter

5 Things You Should Know About The Approved Merger Of Time Warner Cable & Charter

Earlier today — almost exactly a year after rejecting the merger of Time Warner Cable and Comcast — both the FCC and the Justice Department gave their blessing to the marriage of TWC and Charter. But what does that really mean for the millions of consumers who will be affected by the merger? [More]

FCC, Justice Department Approve Charter / Time Warner Cable Merger

FCC, Justice Department Approve Charter / Time Warner Cable Merger

Second time’s the charm: where Comcast failed, Charter has succeeded. Time Warner Cable officially has its buyer as of today.

[More]

Coalition Forms To Fight “Mega Cable” Merger Between Charter, TWC, & Bright House

Coalition Forms To Fight “Mega Cable” Merger Between Charter, TWC, & Bright House

Last year a group of unlikely allies came together to create the coalition called Stop Mega Comcast to, well, stop the creation of the Comcast-Time Warner Cable mega company. This year, a similar group of improbable allies have come together to oppose the latest big-cable merger between Time Warner Cable, Charter, and Bright House Networks.  [More]

Poll Sponsored By Charter Says Charter Is Great, More Charter Greater

Poll Sponsored By Charter Says Charter Is Great, More Charter Greater

Charter is still pushing very hard to get their pending three-way merger with Time Warner Cable and Bright House Networks approved by the FCC and Department of Justice. To that end, they’re happy to push any available evidence that they are not only great, but also working for the public interest. And what better way to gather that evidence than to sponsor their very own poll looking for it?

[More]

Residents of the Tymber Skan condos in Orlando received a notice in August that their cable and Internet service would be cut off on Sept. 21.

Cable Company Cutting Off Service To Entire Condo Complex Over Crime Concerns

Following the armed robbery of a repair tech, a cable and Internet provider has decided to stop serving an entire Orlando condo complex, potentially leaving residents without any affordable way to get online. [More]

Why Charter Thinks Their Plan To Buy TWC Is Different Enough To Succeed Where Comcast Failed

Why Charter Thinks Their Plan To Buy TWC Is Different Enough To Succeed Where Comcast Failed

After months of rumors, this morning it became official: Charter plans to step in where Comcast failed, with a $55 billion plan to acquire Time Warner Cable. Regulators looked unfavorably on Comcast’s bid, finding it would have too many negative effects on consumers and on competition. But Charter clearly would not be trying its own takeover, with such a huge price tag, if they didn’t think they stood a good chance of success. So what makes the second offer so different from the first — and is it any more likely to succeed?

[More]

Charter To Acquire Time Warner Cable In $55B Deal

Charter To Acquire Time Warner Cable In $55B Deal

Almost immediately after the failure of the Comcast acquisition of Time Warner Cable came news that TWC’s original suitor, Charter Communications, was already knocking at the door looking to rekindle their romance. Today, the couple made it official with the news that Charter and TWC will walk down the aisle in a deal worth around $55 billion. [More]

Charter Digs This Whole Cable Merger Thing, Plans To Buy Bright House For $10.4B

Charter Digs This Whole Cable Merger Thing, Plans To Buy Bright House For $10.4B


In cable, merger mania isn’t just for the biggest players. The next tier down wants to play, too. And so we have the announcement this morning that Charter is planning to buy regional operator Bright House Networks for a cool $10.4 billion.

[More]

(Saramarie)

Cable Company Cashes Customers’ Checks, Then Does It Again & Again & One More Time For Good Luck

Because consumers love nothing more than having their cable operator drain their bank accounts dry, the folks at Bright House Networks apparently decided to just keep cashing thousands of customers’ checks over and over again. [More]

5 Cable Companies Agree To Share Hotspots, But Will People Use Them?

5 Cable Companies Agree To Share Hotspots, But Will People Use Them?

For years, a number of the larger cable-based Internet providers have placed WiFi hotspots around the country for their customers to use when not in the comfort of their own home, but you had to find a hotspot operated by your ISP. Today, five of those companies — Comcast, Time Warner Cable, Bright House Networks, Cablevision, and Cox Communications — have announced that their customers will all soon be able to all use the same hotspots. But will people use them — and will this actually make some of the problems worse?

[More]