One would think that a luxury kitchen goods retailer like Williams-Sonoma would be absurdly friendly to couples preparing to set up a gift registry before their wedding. How difficult is it to discover the store’s policies for registry completion discounts, returns without a receipt, and other relevant things? Dan writes that at his local Williams-Sonoma, customers aren’t permitted access to that information until they sign up for their registry. Even though it’s on the store’s website. Huh?
UPDATE: The gift-giver’s identity has been discovered! Perhaps this is a better question for Miss Manners than Consumerist, but Chris needs help. See, a beautiful red KitchenAid mixer, an item on his Target wedding registry, arrived via FedEx with no clues as to who sent it. Adding to the confusion, the item doesn’t appear to have come off the registry. Which seems to us to be the entire point of registries.