You’re a savvy consumer used to pulling yourself up by your bootstraps. So if you were a jobless parent, down to your last $1,000, you could make it work, right? Spent is a new free online “game” that tests to see whether you have what it takes. Put out by the Urban Ministries of Durham, it’s less fun than a sobering dose of reality. I played it and in order to make it through the month I couldn’t let my kid go on field trips and I missed his baseball game in order to take a job helping a neighbor move. Also, I got fired for talking to a union organizer. The gas also got shut off and I drove away from an accident instead of paying the ticket. I had no choice, otherwise I would have gone broke and lost the game.
Consumerist has been a big proponent of getting people to get their intractable issues with companies solved by going to executive customer service. The Baltimore Sun profiled this phenomenon in a recent column and offers advice on how to do it.