In order to start up your PC, you need a BIOS: firmware that tells your computer what devices are attached to it and where it can find the operating system(s). Most people don’t ever need to fuss with the BIOS, but Tim did for his ASUS computer. What he didn’t know was that the update he downloaded from the company’s site would turn his computer into a large, flat plastic brick if he installed it from a USB drive in the default file format. ASUS says that Tim has to pay for the repair, which he thinks is unfair.
By November 9, 2011