It’s a truly blessed event when a couple decides to truly commit to each other and… join their mobile phone plans together. Kelly and her husband made this true commitment after they were already married, intending to save some money. Instead, they got a series of seemingly random four-figure bills from AT&T. The carrier insisted that Kelly and Mr. Kelly needed to put down deposits…despite being AT&T customers in good standing of a decade or so. They remain confused. By “they” we mean “pretty much everyone involved in this mess.”
It was really thoughtful of the U.S. Department of Education’s Direct Loans program to let Puck know that his student loan payments, which he starts making in August, are too low to cover interest payments, and that some of that interest was about to be capitalized and become part of the loan’s total. It wasn’t all that thoughtful toward the environment or the program’s bottom line, though, because they printed and mailed a letter inviting him to use a forty-four cent stamp to pay off seven cents in accrued interest.
Man Claims His $800 Water Bill Is An Error Since He Hasn't Used 80,000 Gallons Of Water In The Last Month
Rod lives a quiet life as a 90-year-old retiree and World War II vet on a fixed income. He doesn’t run a water park out of his house and didn’t set up a gaudy fountain in his back yard. Which makes an $800 water bill for one month of usage pretty odd.
Despite not knowing how to use her phone for anything other than making calls, Michelle’s mother somehow racked up a $1500 bill for 2,888 MB worth of “music or video streaming.” It certainly wasn’t the latest Justin Bieber video on loop. Michelle is trying to negotiate with Verizon but all they’ve done so far is offer a 50% discount. That’s still about $600 more than Michelle wants to pay.
Young, dumb, and full of debt, Beverly was dealing with it in the worst possible way: not dealing with it. Things got so bad that her plan for coping with all the angry letters from creditors filling her mailbox was to simply not get her mail anymore.
Ryan shares with us his consumer kicking booty story of how he got a debt collector to run off with their tail between their legs. It sounded like an amazing deal. He got a letter from a debt collector telling him that they represented AT&T and would cut him a special break and settle for only $69.30 instead of $693.30. Wowzers! Problem was, he didn’t owe AT&T any money at all.
Tony says his wife got a T-Mobile bill that said she vacuumed up 20 gigabytes of data in a month. He questions whether using that much data on a phone is even possible, and says T-Mobile has been unresponsive.
The number one cause of personal finance ruin is procrastination, and the number one cause of procrastination is fear of failure. So if you find yourself watching Brideplasty instead of balancing your checkbook, deciding which expenses to cut, or updating your retirement savings plan, here are some tips for making those tasks less daunting.
Lani is doing what it takes to guard as much as possible against identity-swiping mail thieves. Time Warner Cable sends Lani return envelopes with unprotected holes to show the address, but this is one customer who refuses to play the game, modifying the envelopes until they’re secure enough to send:
A woman who stayed at a Hyatt in Milwaukee last month was hit with an extra $250 charge for smoking in her room. The problem, she says, is that she has severe asthma–she offered to show Hyatt her prescriptions–and is not a smoker. When she complained to Hyatt, the hotel’s director of operations told her “the Hyatt had photographic evidence of smoking in the room and would absolutely not refund her money.”
If you pay your American Express bill 7 days after the due date, the credit card company says you’re over 30 days past due. Every other issuer only says you’re 7 days late. What gives?
One of our readers just switched over from T-Mobile to AT&T, but he discovered that pretty much everything the salesperson promised him at the retail store turned out to be a lie. At least, that’s what the angry AT&T customer service rep told his wife when she called in to dispute her first bill.
If you’re on one of AT&T’s limited data plans, you’d better start carefully monitoring the data usage, because some customers are noticing unexplainable daily hits on their accounts. The support forums at Apple are filled with pages of theories and complaints from frustrated customers, but our tipster David got the following admission directly from an AT&T rep: “She told me that most, if not all, 3g-capable iPhones were being charged erroneously like I had been experiencing. She told me AT&T was unaware of why the data was being charged, and where it was coming from.”
Keeping track of what bills need to be paid when and how much can be a hassle. Here’s how you can use the long-time fave productivity and to-do list management tool “Remember The Milk” to simplify it.
Reader Shelve says he was able to get Verizon to give him $40 per month off his FiOS bill. How?
Avi recently went to his mailbox and found a notice from Philadelphia Gas Works warning him that he was going to have his account referred to a collection agency if he didn’t pay the $0 past due balance on his bill.
Emergency room bills bring a special sort of sticker shock, because they don’t usually show up until weeks later, and then come packed with all sorts of over-inflated fees and add-ons. The New York Times calls them “notoriously high and perplexing,” and although it’s unlikely you’ll ever end up paying the full amount listed on the bill, there are strategies you can use to bring that initial figure down.