You know what the best thing is about mobile phones? Countless fees! Wait, no, that’s the worst thing, sorry. My mistake. But Verizon seems to have the same confusion, because the nation’s largest-by-far wireless provider is now adding even more fees onto their customers’ bills, because they can.
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Morgan would have appreciated it if Time Warner Cable had told him that moving to a different address would give him a different account number. He really would have appreciated it if they had told him his before he moved. And he really, really would have appreciated learning this information before sending six months’ worth of payments into a black hole via auto bill pay. Now his service has been disconnected, and he has to pay a $100 disconnection fee along with paying all of his bills since June over again. Then he might get all of that money he sent to the wrong place back.
The Great Recession and the subsequent housing crisis has turned Americans all weird when it comes to which bills we pay: A new study says we’re more likely to pay our credit card bills than our mortgages. It’s a trend that should’ve reversed itself by now, say experts. But that hasn’t happened yet.
Readers have told us the best way to save money on your cable bill without the hassle of actually switching is to call them up and negotiate… but what should you actually say?