Reader Todd (who left Sprint because of their constant billing errors 8 months ago) just received a $0.47 check…and someone else’s $500 cell phone bill:I got a check in the mail last night for 47 cents for the credit that is on my old cell phone account.
billing
UPDATE: Be Friends With Eddie's $8,677.29 Cingular Bill
By 3.7.07
Now my bill went from an average monthly bill of less than $100 to $8,677.29. It had something to do with my data transfer rate. Obviously, they did not give me my original plan. Instead they gave me some $8,677.29/month plan.
Cingular: Whoops, Here's Your $8,677.29 Cell Phone Bill
By 3.7.07
Poor Eddie. Eddie canceled his unlimited internet plan, then decided that not having the internet was completely lame, so he called up and added it again. Unfortunately for Eddie, Cingular didn’t put him on the same plan he used to be on. Eddie writes:
My current cell phone bill is $8,677.29. I had Cingular since 2003. In November of 2006 I purchased the Cingular 8125 Pocket PC. I loved it. I had a cell phone that could access the internet and my bills were about $100 a month. After 2 months I cancelled the internet option because I wanted a smaller cell phone bill. After about 3 weeks of not having my internet I requested that they turned it back on. They did.
Texas Sues Sprint For Deceptive Billing Practices
By 2.8.07
The Texas Attorney General today filed suit against Sprint over their false and misleading billing practices.
Rollerskates On A Glacier: Verizon's Ability To Fix Billing Errors
By 2.2.07
Joe checks his credit report and sees a ding from Verizon. Calls Verizon. They say, you have an outstanding balance. Which we never told you about. But we reported it to the credit bureaus. No you can’t pay it off. It’s not in our system. Our system doesn’t keep track of outstanding amounts under $50. No we won’t fix your credit report. Let me transfer you to someone who can help… For English, press one. Para espanol, marques dos…
Cingular Customer Hit With $31,000 in Roaming Charges From Nicaragua
By 1.29.07
“I told them this is impossible,” DeSofi said.
Chase to Eliminate 2-cycle Billing
By 1.25.07
- Last week Chase Card Services announced a few changes in its credit card services. Most importantly, they decided to end double-cycle billing, which calculates interest over a two-month period and can result in higher finance charges.
They point out that while it’s a consumer friendly move, it came a week before “Sen. Christopher Dodd, D-Conn., and the Senate Banking Committee begins its hearings on credit card practices (the hearings begin tomorrow).” Double-cycle billing is bad. —MEGHANN MARCO
Does Cingular Deduct Night & Weekend Minutes for Mobile to Mobile Calls?
By 1.11.07
- a request would be sent to the billing department, and it would take 2 billing cycles to take an effect. I asked her if I would be able to find out the billing department’s decision and she said, “no,” which sounded remarkably like she was just trying to get me off the phone and have me call again in two months.
Is this happening to anyone else? Is Cingular charging you Night and Weekend minutes when you are supposed to have “Unlimited Mobile to Mobile Calling?” Check your bill and tell us about it at tips@consumerist.com. —MEGHANN MARCO
Pay More Than The Minimum Credit Card Payment, Or You’re A Sucker
By 12.6.06
The minimum payment on your credit card bill may save you from overheating your brain by actually thinking about what you’re doing, but it’s no way to reduce your debt. AllFinancialMatters lays out the math.
Illinois AT&T Mess; Is This Why They Call It The Sucker State?
By 12.4.06
- Many customers who called AT&T Illinois to get cut-rate phone service deals advertised in their November phone bills are being told the plans don’t exist, leaving customers confused and AT&T embarrassed.
Cut Monthly Bills In Half
By 11.14.06
This technique for getting companies to reduce your monthly bills is so classic and effective, it bears explicit reiteration.
Car And Driver Is A Bitch
By 11.7.06
Car and Driver magazine sent Jim a real jerkoff collections notice, made all the more worse because his payment wasn’t even yet past due.
Cancel Recurring Charges, Even When They Won’t Let You
By 11.5.06
Recurring auto-biller won’t let you cancel your account online?
HOWTO: Dispute a Utility Bill
By 10.26.06
While it doesn’t compare to Michelle’s $27,933.55 bill, last year we received what can only be called a totally bullshit $170 electric bill for a month when everyone was out of town. The problem was–we had no idea how to dispute it. Call in our Uncle Mickey? Scream colorful metaphors into the telephone?
New Ways To Escape Your Cellphone Contract
By 10.16.06
Spotted some good tips on getting out of your cellphone contract, without paying a penalty fee, over at Wiki-How. Most of them we’ve posted already but here’s some new kids on the block.
FTC Kicks Some Bogus Billing Butt
By 10.16.06
Is the FTC just a bunch of secretaries with really big filing cabinets?
DirecTV: Not Ready for Some Football
By 9.19.06
Reader Brandon had emailed with a dilemma. He lives in an apartment building that provides his cable via Qwest and DirecTV. After dropping $100 on a DVR, Brandon was informed that the dishes on his building were too old to receive local channels, which is the whole reason he bought the DVR in the first place. To add insult to injury, Qwest decided Brandon wasn’t paying a bill they never actually sent him, so they cut him off and are demanding $65 bucks.
