billing error

WJW-TV

How Did This Retiree Get A $184K DirecTV Bill?

Most of us have been hit with an unexpectedly high cable or satellite bill, but not like this. One DirecTV customer in Ohio says that after she signed up for service from AT&T and DirecTV, she was slammed with a bill for more than $184,000. [More]

South Dakota KFC Double Bills Everyone Who Used A Debit Card There Since April

South Dakota KFC Double Bills Everyone Who Used A Debit Card There Since April

We didn’t even know this was possible, but apparently it is: A KFC/Long John Silver’s in Watertown, South Dakota has rebilled every debit card transaction since April.

Listen Time Warner, The 60-Year-Old English Teacher Didn't Order $1,400 Of Porn

Listen Time Warner, The 60-Year-Old English Teacher Didn't Order $1,400 Of Porn

Time Warner wants reader Nancy, a 60-year-old English teacher, to pay $1,400 for ordering porn—including 17 flicks supposedly viewed on a single day. Nancy didn’t order the porn, and has no clue how the charges were associated with her cable box, but one useless Time Warner representative suggested: “maybe your dog ordered them.”