Consumerist reader JP is a Chase customer who uses his debit card to pay for gas. Thankfully, the folks at Chase sent him this e-mail today explaining an important change to how the bank processes “pay at the pump” charges. Of course, it wasn’t important enough for Chase to actually send the e-mail before — or even a couple days after — the policy kicked in.
better late than never
If you found a 35-year-old unpaid parking ticket pressed in a book that you bought in a garage sale, what would you do? An 89-year-old Michigan man who found such a ticket decided that it was his civic duty to mail the $1 ticket back with payment to Orlando, Florida, where it was issued in November of 1975.
Earlier this week, we asked you to opine on the situation of a Target customer who had inadvertently walked out of the store without paying for a DVD. Many of you said he should return the disc or contact Target to pay for it. Now comes the story of another shopper so burdened with guilt that he recently sent money to a hardware store from which he’d stolen a hammer decades earlier.
While we in the U.S. have become accustomed to getting things before the rest of the world, that doesn’t seem to hold true for Toyota recalls. Documents show that the car maker issued a recall for their Venza vehicle in December, but decided to wait six weeks to make the same decision stateside.
Seth was recently contacted by Buy.com and told that due to an error, an order he placed over a year ago had a balance due. They’ll be debiting his credit card “on or about 09/22/08.” Seth emailed them back to ask why they were just now settling the billing issue—surely it hadn’t taken them this long to notice it. Apparently, it had, and it’s not just Seth’s account that’s messed up.