Back in April, an elderly couple died while staying in a Best Western motel in North Carolina. The local medical examiner couldn’t find a clear cause of death. The motel continued renting the room to others until last week, when an 11-year-old boy died and his mother was rushed to the hospital. The cause? Carbon monoxide poisoning from the pool heater. [More]
Britt is a paraplegic. While planning a recent trip, she reserved an accessible room at the Best Western where she and her boyfriend would be staying. A room that she could move around in, and that would not require her boyfriend to lift her into bed and onto the toilet. You know, allow her some independence and dignity. When they actually checked in to the hotel, though, they learned that the accessible room had been assigned to another traveler. Worse: according to staffers, this traveler was a regular guest who wasn’t disabled, but just likes having a bigger room.
Best Western knows that hotel customers hate trumped up fees for minor perks, which is why they kindly offer this complimentary bottle of Poland Spring for only $3.
If you stayed at one of Best Western’s 1,312 European hotels since 2007, the Russian mafia now has your credit information! In a nightmarish globalization fairy tale come true, an Indian hacker successfully planted a virus in Best Western’s European computer systems that fed addresses, phone numbers, and credit card details to mobsters in Russia.
We’d been hearing that the bed bug epidemic has hit hotels, but we didn’t really believe it. Then we got 2 hotel bed bug complaints in 48 hours. The first concerns the Hilton on Kearny Street in San Francisco. Oddly enough, the second also concerns the great state of California, but a different hotel. The Best Western Ocean View in Santa Monica. But first things first.
PINEVILLE, NC – This morning we blogged from a Best Western just down the road Best Buy. The hotel came in really handy, as our diagram illustrates.