Mike Mozart

Customers Complain When Walmart Won’t Honor Pricing Error That Listed 70″ TV For $99

If you see a TV that normally sells for $2,000 suddenly listed for sale at $99, you probably know it’s either stolen, worthless, or — most likely — a pricing error. You’re free to try to take advantage of that goof, but you don’t really have much of a legal leg to stand on if they realize the error and cancel your order.
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frankieleon

Intoxicated Best Buy Worker Can’t Hold Store Liable For Letting Him Drive Home, Crash His Car

If you show up to work so overly medicated that you won’t remember it the next day, it’s pretty likely that your employer is going to notice and send you home (and maybe tell you to never come back), but if you wreck your car on the way home, can you hold your employer responsible for letting you drive away? [More]

frankieleon

Best Buy Will Bring Back Free Shipping On All Online Purchases

When does the “holiday season” begin? Apparently, for Best Buy, it still begins in late October. The Minnesota-based electronics retailer is re-introducing free shipping for the holiday shopping season, from now through Dec. 24. We’re in the holiday shopping season? Does Best Buy sell Halloween costumes now? [More]

YouTube

Best Buy Selling iPhone 7, iPhone 7 Plus At $50 To $100 Markup

In general, retailers sell new Apple products at the sticker price set by the tech giant, but if you want to buy a new iPhone through the Best Buy website you might end up paying up to $100 more than what you’d pay elsewhere.
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Best Buy & All Major Wireless Providers Have Stopped Selling Note 7

Best Buy & All Major Wireless Providers Have Stopped Selling Note 7

Following last night’s news that Samsung had once again halted production on the Galaxy Note 7, all four of the nation’s major wireless provider, and its biggest electronics retailer, say they have all pulled the Note 7 from sale. [More]

JeepersMedia

Best Buy To Pay $3.8 Million For Selling Recalled Products

It’s against the law to sell any product that has been officially recalled by the U.S. Consumer Product Safety Commission, but back in 2014 Best Buy and its closeout stores were found selling electronics and furniture after they had been recalled. The retailer then allegedly continued selling additional recalled items well into 2015. Now, to close the book on these allegations, Best Buy has agreed to pay a $3.8 million penalty. [More]

Best Buy

Best Buy Wants Fresh New Crowdfunded Products For Its Shelves

Best Buy has managed to survive, defying the expectations of experts and shoppers, by creating themed mini-stores and price-matching its online competition. Now the company has a new idea: teaming up with companies that make popular crowdfunded products to get them on the shelves of Best Buy. [More]

frankieleon

Best Buy Increasing Online Sales, Still Not Dead

A few years ago, it seemed like Best Buy was nothing more than a poorly decorated Amazon and Newegg showroom, and the business of big-box electronics stores was doomed. Sometimes, though, the popular wisdom isn’t true, and an electronics store that appears to be doomed can make a comeback. [More]

quinn.anya

16 Companies That Started Out Life With A Different Name

They’re names you probably come into contact with every day — Walmart, McDonald’s, Nike, and more — but they were once newcomers on the scene, with names they shed years ago. [More]

Ann Fisher

Retailers Trying To Lure College Customers Now So They’ll Become Lifelong Shoppers

Often when a shopper is loyal to a brand, product, or company, it’s simply because they have a long history with it. That’s why retailers are trying to hook college-age students now — even before full-time jobs bring them a disposable income — in the hopes that they’ll become lifelong shoppers. [More]

JeepersMedia

Best Buy Closing 160 Samsung Mini-Stores, Expanding 250 Others

In recent years, Best Buy has taken to carving up some of its stores’ square footage and turning those areas into stores-within-a-store, including a slew of Samsung Experience Shops. Three years into the project, it seems the retailer is changing a few things up. [More]

Ron Dauphin

Best Buy Pilot Program Sends Non-Geek Squad Techs To Your House

Tell us if this sounds familiar: Best Buy has a program that will send tech-savvy staffers to your house to troubleshoot issues with your electronics (while also trying to upsell you on new products).  It’s a service model the retailer has been pushing for more than a decade through its Geek Squad and Magnolia brands, but it’s getting yet another makeover in a new pilot program.
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frankieleon

Best Buy CEO Sells Half Of His Vested Shares, Remains Totally Confident In Company

Remain calm, investors, shoppers, and employees of Best Buy. Okay, yes, Best Buy CEO Hubert Joly sold half of the shares in the company that he owns that are vested and that he’s legally allowed to sell, but that’s just about his personal investment choices, not meant as a statement about the future of the company. Hey, why is the stock price falling? [More]

frankieleon

Best Buy Defies Everyone’s Expectations, Is Mysteriously Not Dead

Over the last few years, Best Buy has taken the internet’s snide jokes about using its stores as an Amazon showroom, listened to them, and then stubbornly refused to go out of business. Best Buy calls its results this quarter “better than expected,” which is true, but their continuing existence is also “better than expected.” It’s the last national big-box electronics retailer standing, with $39.5 billion in revenue during the fiscal year that ended in January 2016 and growing online sales. [More]

frankieleon

Don’t Throw Away Prepaid Debit Cards After You Use Them To Make A Purchase

If you exhaust all the money on a prepaid debit card and have no intention of refilling it, your tendency is probably to simply discard the piece of plastic and move on with your life. But you may want to hold on to that card for a while, lest you have to jump through hoops if you return the purchase. [More]

Oculus Suggests Bereft Rift Pre-Orderers Should Go To Best Buy Instead

Oculus Suggests Bereft Rift Pre-Orderers Should Go To Best Buy Instead

Oculus began accepting pre-orders for their Rift virtual reality headsets back in January, but not everyone who ordered early has their device yet. Those customers will probably be disappointed to hear that Oculus is going ahead with its retail strategy. Some devices will be available for retail sale at Microsoft stores and from Amazon on Friday, May 6, and available for special demos and for sale at a few Best Buy locations on Saturday, May 7. [More]

Best Buy’s Geek Squad Ditches Retro-Chic Beetles For Environmentally-Friendly Priuses

Best Buy’s Geek Squad Ditches Retro-Chic Beetles For Environmentally-Friendly Priuses

Volkswagen Beetles? That’s so last decade, at least where Best Buy’s Geek Squad is concerned: the tech support service is trading in the retro, kitschy appeal of the VW Beetle for the environmentally-friendly Toyota Prius. [More]

frankieleon

Best Buy Moving Forward With Same-Day Delivery, Adds 11 Cities To Pilot

Six months after Best Buy jumped on the same-day delivery bandwagon by launching a pilot program in San Francisco, the electronics retailer plans to expand those tests to additional cities around the country.  [More]