It turns out that our post yesterday about the pricing error at Best Buy wasn’t quite accurate. When the retailer’s site offered $200 gift cards for $15, lots of people hopped on this particular bandwagon and ordered them. However, a tipster reports that some cards shipped out before best Buy caught the error. Some shipped out…and they aren’t worth $200. Well played, Best Buy. [More]
Late last night, Best Buy posted what seemed like the greatest Black Friday in July deal ever: a $200 gift card for only $15. This was an obvious pricing error, but humans are humans, and people were willing to put up with an Isaac Mizrahi-designed floral gift card if it meant that they would get $185 in free money. Fortunately for Best Buy, they corrected the pricing error after only a few hours. [More]
Ryan ordered an iPad camera connection kit from Best Buy for in-store pickup. The employees of his local Best Buy store apparently only read the first word of any order now, and instead packed up an iPad Mini. It sounds wacky, but Ryan says that he somehow missed this discrepancy, picked up his order, and went home. He sent an email and got a form letter in return. [More]
After he had already picked up his iPhone 5, Edmund got received an e-mail from Best Buy reminding him to come get the phone that he had ordered. He didn’t think much of it until he received another e-mail telling him that his preorder was canceled…and then he got a refund of the purchase price of the phone that he allegedly didn’t pick up. He’s not about to take the phone back, but he wonders: is he obligated to even let Best Buy know? [More]
We were surprised, last week, to hear about a Best Buy customer who ordered one iPad, then received a box of five. It was even more surprising when we heard from another customer who had the same problem. We keep hearing from more people who have received iPacks instead of iPads. One of them was Eric, who took them back to the local Best Buy and received a $50 iTunes gift card for his trouble. He was surprised to learn from a fellow commuter about our series of posts. Especially the part where Best Buy offered to let the other customers keep the four bonus iPads. Now he feels like a sucker.
As our post from last night about Best Buy’s five-for-one iPad deal burned up the Internet, some people wondered whether this had happened to anyone else out there. No, that couldn’t be: this is an expensive mistake. It can’t happen all the time. Then we heard from Nick, who has four spare iPads stashed in his closet, waiting for Best Buy to come back for them. [More]
Alexa’s boyfriend got an iPad for Christmas from his mother. Well, that’s not quite true. His mother ordered one iPad, and had it shipped to him. What arrived on their doorstep was a very large and heavy box that was big enough to hold five iPads. Because it did. [More]
William thought he had bought a WiFi-only Kindle from Best Buy, only to bring it home and discover he’d actually gotten the pricier version that accesses the 3G network.