Estimated repair time seven to ten days.
Seven days later, they hadn’t even looked at the machine. After 8 days, they’d begun testing the laptop. On the 10th day the exhaustive tests were still being done, but things weren’t looking good for O.’s data files. On the 11th day, O. was given the sad news that his hard drive was fried and would need to be replaced for an extra charge of $118.00. On the 12th day, O. was given his laptop, and his non-working hard drive.
