When a car has a major flaw, like a potentially lethal airbag, it gets recalled. Same for a coffeemaker, or a surfboard, or a prescription drug. But when that major flaw is in a product’s software — like a huge exploit that puts literally a billion consumers’ privacy and personal data at risk — there’s no universal process out there for remedying the situation. Do we need one? And if so, how can we get one? [More]
