In a lengthy nationwide investigation of Better Business Bureaus across the country, CNN interviewed businesses, consumers, and watchdogs, ultimately learning that how consumers see the organizations as something different, and a good grade from a local Bureau doesn’t guarantee that a business is trustworthy. [More]
Comcast, like every other company on earth, likes to advertise about how great they are. They run commercials all over about how their internet is better, faster, stronger than the next guy’s. Except, a business group that checks in on badvertising says, Comcast isn’t really as great as Comcast claims it is, and needs to tone it down a bit.
Walmart has a coupon policy, but doesn’t do a very good job of educating its employees about it. That, or the employees don’t do a very good job of remembering how it’s supposed to work. Shelly has been at war with her local Walmart since January over four air fresheners and a relatively small amount of money, but it’s the principle. [More]
You may remember how the Better Business Bureau took a lot of heat in 2010 when it inexplicably gave an “A-” rating to a bogus business named “Hamas,” as in the terrorist group, because it paid a $425 membership fee. Now, nearly three years on, the chapter responsible for that cock-up and others is no longer part of the BBB. [More]
After seeing our story from yesterday about a DirecTV subscriber misled into believing he was signing an 18-month contract, the folks at the Better Business Bureau sent us their recent research on the complaints they’ve received about DirecTV, Dish Network and other satellite providers.
The BBB says people are reporting seeing a new phishing scam going around that masquerades as an Amazon order alert. It arrives as a confirmation email with a product description, price, and Amazon logo. Naturally, if you click the provided account link to cancel the order or see whether you were actually charged for the item, the login screen you’ll be taken to won’t be Amazon.
My advice on mail-in-rebates is to ignore them when you’re trying to decide on a purchase. They take too long to receive, during which time you’ve paid a higher amount on the product. Even worse, it’s easy for a company to deny a claim and refuse to cooperate with you, and it’s hard for consumers to get misbehaving companies to play fairly.
Freescore.com is one of those online companies that offers a free trial, and then attempts to enroll its customers in a $30/month subscription service. Now they’re suing Yahoo in an attempt to reveal an anonymous blogger who quoted a Reuters article when criticizing the service, and who pointed out that Freescore is owned by a company with a reputation for billing customers without permission.
Remember Kelly, the one who couldn’t get her money back from Classmates after she canceled her automatically renewed gold membership?
A funny story from KSDK in St. Louis looks at the bridal store “I Do I Do”—now under new management—and some of the more colorful complaints received by the Better Business Bureau over the past few years. (The store has an F rating with the BBB.) It’s quite likely, based on these complaints, that “I Do I Do” was employing a chimpanzee to make alterations.
What can you do if you’re too small to have a shot in our Worst Company In America contest, but too awful to not earn some sort of notoriety? Well, you can get your BBB membership revoked and earn a big fat F ranking. It’s no golden poo, but it’s a start.
The Better Business Bureau warns job-hunters and other money-seekers that no, you can’t earn massive amounts of money through secretive Twitter tricks.
If you bought cameras or electronics from any of these stores recently you were probably scammed: Best Price Camera, Foto Connection, 1 Way Photo, 86th Street Photo, Broadway Photo, Camera Whiz, and Sonic Photo. Or perhaps you bought something online from one of their astonishing array of alter egos and websites (see full list).
We know how it is. As soon as a big star dies, you feel the immediate urge to buy his old stage-used sweat rag on Craigslist.
U.S. Fidelis, the auto warranty company that’s currently being investigated by 40 state attorneys general for questionable business practices, has hired the law firm headed by former U.S. Attorney General John Ashcroft. The firm won’t represent the company in litigation, but is supposed to provide an internal review of their practices. They’ll also provide draping cloths for any immodest statuary, and wiretap kits for employees of interest. Hey, it’s hard to do topical humor on someone who’s been out of office for 4 years.