Deb tells Consumerist that she did the proper thing after her divorce: months ago, she brought a copy of the divorce decree to her local Bank of America branch so they could remove her ex-husband from the account. The branch manager declared the situation taken care of, which is why Deb was horrified to learn last week that her ex’s name had never been removed from the account, and he had transferred its contents–all of her money–into his own account. Yep, the branch manager made a mistake, and no one at BoA will admit that it was their mistake.
bank of america
By April 29, 2010