Bally Total Fitness teased Jonathan with an introductory rate, drawing him in. Once that special rate was over, he canceled his membership. Or so he thought. He received a bill for his $29 “annual fee” and learned that he had somehow racked up a $400 balance after he thought the membership was already canceled.
A June fire closed a St. Louis Bally Total Fitness, giving lucky members an excellent excuse to avoid feeling pressure to work out, but irritating those who had to drive half an hour to the next closest Bally’s.
Ten miles isn’t always a quick or easy trip. That’s the message that the former members of a Bally’s club in Vancouver, Wash. want to get across to the chain after their local branch closed with little to no notice. Bally’s claims that they don’t need to end contracts or refund members’ dues since there is another Bally’s within ten miles of the club, but the drive tops half an hour for some customers—not exactly convenient.
Reader Jordan writes in to share a past due “bill” that he received from Bally Total Fitness, where he had previously been a member. It turns out that the letter, which specified the amount Jordan owed and threatened to report Jordan to a collection agency if he didn’t pay, was actually a sneaky solicitation to get him to renew his contract.
Bally Total Fitness has filed for Chapter 11 Bankruptcy… again. [MarketWatch]
Bally Cashes Cancellation Check, Continues To Bill For 15 More Months, And Now Demands "Past Due" Payment
Ashoka just found out that Bally never canceled his membership, even though they cashed his $50 cancellation check a mere 5 days after he mailed it to them last year. They’ve said there was no date on the paperwork, but Ashoka has a printout that proves otherwise. And they said they tried to contact him last year about the “problem,” but not by phone—even though they called him promptly this month when he changed his credit card info and the automatic billing didn’t go through. Bally, just admit it: nobody gets out, ever.
Chicago-based Bally Total Fitness is out of shape financially—they just filed chapter 11 bankruptcy after struggling to attract new members.