bad press

Apple Deleting Any Mention Of Consumer Reports Findings From Support Forum Threads?

Apple Deleting Any Mention Of Consumer Reports Findings From Support Forum Threads?

It would appear that Apple is unhappy with yesterday’s bad news from Consumer Reports over the iPhone 4. Hmm, or maybe it just looks that way due to a goofy software glitch. At any rate, CNET is reporting that the company’s forum moderators are deleting any mention of Consumer Reports’ findings that the antenna issue is an inherent design flaw, and not just a software issue. But maybe that’s for CR’s own benefit as well, since CNET says many of the posts were from iPhone 4 fans who were “vehemently” defending the phone. [More]

Should Yelp Remove Reviews By Non Customers?

Should Yelp Remove Reviews By Non Customers?

Lehigh Pub, the restaurant in Pennsylvania that had two patrons arrested for not tipping, was blasted on Yelp in the past 24 hours or so by angry readers. Many of them weren’t customers, but heard about the arrests in the news and came to vote down the pub. As of this morning, it had an average of one star out of five.