A Virginia restaurant customer not only refused to tip her waitress after a recent meal, but left a note on the receipt that implied the server was not a citizen and therefore somehow not deserving of a living wage. When the waitress’s grandfather heard about it, he called the customer out online and confronted her in person when she complained to the restaurant after the picture of the receipt went public. [More]
Fast food restaurants occasionally mix orders up; that’s why most of us spot-check our food before leaving. And while it’s acceptable to be a little perturbed when your order is wrong, it’s not acceptable to express your discontent by biting the manager.
Oh Yelp, thou art a ceaseless font of stories about restaurant customers overreacting to bad meals and service and the chefs who make headlines by flipping the f&@! out on social media about a review that most people would probably have ignored to begin with. [More]
Remember the McDonald’s drive-thru customer who went all 28 Days after she was told they’d stopped serving Chicken McNuggets? Obviously a story like this is a hundred times more awesome if you can watch the actual attack, and fortunately for us the security footage of the event is now available.
Wendy’s employee Lorissa Mendez and Wendy’s customer Ashley A. Roberts have been feuding over the father of Mendez’s child. Ashley and her two friends pulled up at the drive through at 1 a.m. Sunday morning while Lorissa was working, and according to Lorissa they started “talking shit” about her. Lorissa responded by throwing a cup of fruit punch in Ashley’s face. The police were called once Ashley tried to climb through the drive-through window to get at Lorissa. Meanwhile someone at the counter was probably wondering why his Frosty order was taking so long to fill.
A bucket of dirty mop water is nobody’s friend, which is exactly why you shouldn’t leave it out where customers can reach it. Because eventually someone will get angry over an order and feel a need to throw something, and oh look, mop water.
A man in New London, Wisconsin grew so angry about the broken drawers on his dresser that he tried to trap an Ashley Furniture repairman in his bedroom until they were fixed. The man’s wife reportedly said, “Paul, let him go,” in what we hope was an exasperated voice—we have a feeling Paul does stuff like this all the time.
Sprint announced Monday it was canceling the accounts of around 1,000 people who called customer service too much. At first blush, it might sound like a pretty jerk thing to do, have bad service and then punish people who complain, but we spoke with one of our most reliable Sprint insiders, who had a different side to the story: the terminated customers were scamming Sprint, calling in again and again, just to get free service credits.