Last month, we wrote about how a number of pharmacists at chains like CVS, Walgreens, and Target were being pressured by management to put customers into auto-refill programs, which led to some customers being enrolled in the program without their approval. Now Target says that it no longer measures pharmacists’ success by how many people they place into auto-refills. [More]
If you choose to use auto-refill for your prescriptions at a chain pharmacy, be very, very careful if you move, or if you just happen to get one refill at a different store than usual. G. learned the hard way that Target, at least, will refill your prescription, fail to call you, and if you don’t happen to pick up your refill within two weeks: too bad for you; you’ve lost that refill!