Mike Mozart

Honda Financial Services Really Sorry They Double-Billed Customers

If you can’t get through to Honda Financial Services, the automaker’s U.S. financing arm, don’t be surprised: they’re currently dealing with a double-debiting fiasco affecting customers who submit payments online. Some customers report that their accounts have overdrafted due to the unexpected double payments. [More]

Comcast Might Get Your Last $70 Back To You In 4 To 8 Weeks

Comcast Might Get Your Last $70 Back To You In 4 To 8 Weeks

Reader D. is having a rough time financially right now. Technically, he’s homeless, but he’s staying with a friend while he gets his life back together. As you can imagine, he doesn’t have a lot of money to spare. Which is why he now is without grocery money after Comcast kept on auto-debiting his account even after he left his apartment and turned off his service.

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Planet Fitness Publicly Shamed Into Refunding Dead Member's Fees

Planet Fitness Publicly Shamed Into Refunding Dead Member's Fees

Gregory Rowell has been dead for nearly two years, but no one knew that he’d set up an auto debit with Planet Fitness on a second checking account. The gym continued to debit his account each month until a bank employee notified the victim’s mother, Patricia Rowell. When she provided the death certificate and asked them to refund the money, they not only refused, but said it was her fault and offered her a six month membership instead. That’s when Rowell took her story to the local newspaper.

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