authorized resellers

(Tom Raftery)

The $30 SIM Replacement Fee: When A Verizon Store Isn’t A Verizon Store

It was a really exciting time for reader Poochie’s wife. She was getting an iPhone 5. Yaaay! Once everything was set up in her brand-new phone, though, the SIM card failed. No problem: Poochie pulled out his own phone and asked his trusty friend Siri where to find the nearest Verizon store. That store wanted $30 to replace the SIM of a phone that was just out of the box and under warranty. If that seems unreasonable, that’s because… it is. [More]