The nation’s economic woes make debt collection a topic du jour, but while there are some good bits mixed into the Washington Post’s article, “When Debt Collectors Disrupt Dinner,” it probably should have been titled “What Debt Collectors Would Like You To Say And Do When They Call About The Credit Card.” Read it with a shaker of salt. Read on for the good, the bad, and the lazy reporting, plus what you should actually to protect and exercise your rights as a debtor…
Consumerist empowers consumers to take on bad companies, but sometimes even the negative PR that Consumerist can bring to bear is not enough to persuade companies to behave. When that happens, you might have to sue in order to get what you want. Here is a brief guide to your options when you decide you need to escalate your complaint to the courts.
Bookmark this: MSNBC has a nice interactive map you can click to find your state Attorney General and/or Better Business Bureau. If a company is being really bad, it’s important to file an official complaint so it’s on the record. If a company gets enough complaints, it can move an AG’s office to investigate. The BBB will sometimes open a hearing in the event of a dispute, and your complaint goes into a publicly searchable database, although the anecdotal evidence supplied by our readers doesn’t paint a very encouraging picture of their dispute resolution process.