at&t

Steve

Here’s What Comcast, Verizon, Netflix, And Everyone Else Has To Say About Net Neutrality

The initial comment deadline in the FCC’s proceeding to kill off the 2015 Open Internet Rule — that’s net neutrality, to most of us — has now come and gone. More than 8.9 million comments have already come in since May, blowing away the 4 million comment record set by the last time net neutrality came before the Commission in 2014. [More]

frankieleon

No, AT&T, Comcast, And Verizon Are Not Suddenly In Favor Of Net Neutrality

Today’s net neutrality day of action has brought out all the usual suspects in favor of keeping the internet free and accessible, but a few unexpected names have shown up today, too. Along with companies like Google, Netflix, Twitter, Facebook, and Amazon, we’re suddenly seeing AT&T, Comcast, and a couple of telecom lobbying groups out in front, claiming they love net neutrality. But is it true?

Spoiler: Nope. [More]

Why Is Verizon Charging $3/Month For Call-Blocking Service That Others Offer For Free?

Why Is Verizon Charging $3/Month For Call-Blocking Service That Others Offer For Free?

Verizon Wireless now offers a service that is intended to help users block phone spam and robocalls. It appears to be quite similar to a service launched in late 2016 by AT&T or the anti-scam features introduced by T-Mobile earlier this year. But while those services are both free to use, Verizon customers will have to pay $2.99/month for this option. [More]

SpringMobile.com

There’s A Decent Chance Your Local AT&T Store Is Actually Owned By GameStop

When you walk into a store with an “AT&T” sign overhead, you might assume that the employees you’re speaking with work for AT&T. The telecom giant’s sweet-but-bemused store manager character “Lily” may have dominated the company’s TV advertising over the past three years, but what you may not know is that a growing number of AT&T-branded stores are actually owned and operated by third-party companies. [More]

JeepersMedia

T-Mobile Will Pay Off Verizon Customers’ iPhones If They Switch (And Pay For Insurance)

T-Mobile is once again trying to lure away customers from a bigger wireless provider, this time offering to pay off the remaining iPhone (or Google Pixel) payments for Verizon customers willing to jump ship… and also willing to toss away $15/month on insurance. [More]

flash.pro

You Still Hate Your Cable Company As Much As Ever, But Think Your Mobile Carrier’s All Right

Every year, a major customer satisfaction survey comes out with an updated look at how the country’s cable, phone, and pay-TV companies are doing. And every year, it turns out the answer is still: really badly. But while many cable companies continue to suck, one trend is clear — the more competition there is, the higher the satisfaction scores tend to be. [More]

Michael Daddino

AT&T, DirecTV Workers In 36 States Walk Off Job For 3-Day Strike

AT&T customers could find it difficult to obtain help this weekend if something were to happen to their DirecTV, U-Verse, or AT&T wireless service, as AT&T union workers walked off the job today following failed contract negotiations.  [More]

Ángel Raúl Ravelo Rodríguez

AT&T, DirecTV Reportedly Overcharged Thousands Of Customers

When you get promised one rate and charged another, it’s frustrating. When it happens to thousands of customers getting service from the same company all at once, it’s probably a sign of a systematic problem. And one report now says thousands of AT&T and DirecTV customers have been complaining about exactly that for years. [More]

AT&T Admits It Wasn’t Prepared For DirecTV Now To Grow So Quickly

AT&T Admits It Wasn’t Prepared For DirecTV Now To Grow So Quickly

Although AT&T executives initially dismissed technical issues that popped up during the early days of DirecTV Now as no big deal, the company’s top tech executive admits now that the company wasn’t prepared to deal with the streaming service’s rapid growth. [More]

andy_57

Appeals Court Resurrects Federal Government’s Lawsuit Over AT&T’s Old “Unlimited” Plans

The years-long dispute between the Federal Trade Commission and AT&T over the wireless company’s old “unlimited” data plans is still not dead. A federal appeals court has zapped new life into the lawsuit, meaning there’s still hope that AT&T users who saw their data throttled despite having unlimited data plans may someday get justice. [More]

angela n.

4 Misleading Things ISPs And The FCC Need To Stop Claiming About Net Neutrality

Net neutrality is a handy name for a pretty simple principle: the idea that the company providing your internet access should deliver you the online content of your choosing, when you choose it, without interfering. And since 2015, it’s been the law of the land. Now we stand to lose it once again — but the arguments that industry and some regulators are making against it are disingenuous at best, and a pack of lies at worst. [More]

jetsetpress

AT&T Users Have No Way To Know How Much Data They’re Tethering, Despite 10GB Cap

When AT&T resurrected unlimited data plans, it also introduced a feature it had shunned the first time around: letting subscribers use their phone as a mobile hotspot (AKA “tethering”), but only up to 10 GB per month. But there’s a flaw in AT&T’s execution that prevents users from knowing how much tethering data they’ve actually used. [More]

AT&T Now Throwing In HBO For Free To ‘Unlimited Plus’ Subscribers

AT&T Now Throwing In HBO For Free To ‘Unlimited Plus’ Subscribers

The battle for unlimited data customers continues to heat up. Only weeks after dropping its price on “Unlimited Plus” plans, AT&T is now giving these subscribers free HBO, even if they don’t have an AT&T or DirecTV pay-TV plan. [More]

Atwater Village Newbie

AT&T, Feds Settle Dodgers Lawsuit Over SportsNet LA; Blackout To Continue

The Department of Justice and AT&T settled a lawsuit claiming DirecTV — which AT&T purchased in 2015 — colluded unlawfully with other carriers about their negotiations to carry SportsNet LA, the only cable channel in Los Angeles to air most Dodgers games. But that doesn’t mean the cable provider will be adding the channel to its lineup anytime soon. [More]

frankieleon

Verizon, AT&T Pull Ads From Google, YouTube After Ads Run Next To Offensive Videos

Days after Google began apologizing to advertisers that stopped running YouTube ads after learning their brands were being featured alongside offensive and hateful videos, Verizon and AT&T say they are also pulling the plug on ads with the tech giant. [More]

Why Are So Many Tech & Telecom Companies Bad At Respecting Your Privacy?

Why Are So Many Tech & Telecom Companies Bad At Respecting Your Privacy?

The 21st century world is all about data: who has it, how they use it, when they share it, and how much they make from selling it. Despite the proliferation of terms of service and privacy policies, the companies responsible for handling our data are largely doing a poor job of telling us what they do with it. [More]

So Cal Metro

17,000 AT&T Technicians Go On Strike Amid Contract Dispute

UPDATE: On Thursday morning, AT&T said that the walkout was over. [More]

DirecTV Admits Errors In Regional Sports Fees; Will Issue Credits To Affected Customers

DirecTV Admits Errors In Regional Sports Fees; Will Issue Credits To Affected Customers

We recently pointed out that DirecTV is assessing its “Regional Sports Fee” — the surcharge for carrying local sports channels in a particular area — unevenly, meaning you could be paying as much as $87/year more than your friend around the corner for the exact same TV package. At the time, DirecTV could not offer a reasonable explanation for this disparity, but the company is now apologizing and saying it will credit the bills of affected customers. [More]