More than one Consumerist reader has heard the siren song of the John Varvatos Converse sneakers. Not long ago we shared the story of Tim, who bought two separate pair that each fell apart in less than a year. Meanwhile, Riley isn’t able to tell us anything about the durability of the shoes because Converse won’t take his money. Converse.com ships using the U.S. Postal Service, useful since he uses an APO address. They shut down his transaction because his billing and shipping addresses don’t match. That’s because he’s a contractor working in Afghanistan, and his bank accounts and credit cards are all registered to his actual home, back in the U.S., where his wife and kids are.
Derek is serving in Afghanistan with the U.S. military. He writes that he ordered a fleece jacket from Eddie Bauer, but didn’t provide a necessary part of his APO address. Eddie Bauer came through with fantastic awesomeness and sent a free replacement fleece….with two-day shipping