With cybercriminals increasingly using malware and phishing attacks to steal sensitive personal information, it’s perhaps not surprising that a company that makes online security software would want to acquire a business that offers identity theft protection services — even one that has been heavily penalized for not living up to its promises. [More]
The Raiders of the Lost Walmart are the brave retail archaeologists who comb our nation’s retail stores for hopelessly outdated electronics at comically high prices. The items may not always be useless or dangerous, but they are destined to either be purchased by clueless customers or to sit on the shelf indefinitely. [More]
Do you have a slightly older computer that would work with slightly old anti-virus software? If so, stop by your nearest big-box store. The Raiders of the Lost Walmart, brave seekers of retail antiquities, have found large caches of ancient security programs for sale at big-box discount and office supply stores. [More]
We’d like to believe that the packaging for this HDMI cable is the victim of poor translation or some kind of misunderstanding. We sincerely hope that no one working in the consumer electronics industry believes that digital video is susceptible to viruses, those viruses cause noises, and that you can fend them off with a nice coating of Mylar. But we’ve had to deal with the public, and know better.
Google has started putting a yellow box with a warning at the top of search results pages for users who may have been infected with a certain kind of malware.
If you’re still using Windows XP SP2, you’re about to be on your own. Today Microsoft releases its final security update for Service Pack 2 (the 32-bit version, at least).
If you use McAfee’s anti-virus program and have Windows XP with SP 3, you may have noticed last week that your PC was shutting down every 60 seconds. That was because McAfee pushed out an update that it now admits wasn’t properly tested. To apologize, the company says it will reimburse you for repairs (although it hasn’t provided details on this yet), and it’s offering everyone who was affected a free 2-year extension of the service. Should you take the offer and call it even? Seth Rosenblatt at Cnet says you shouldn’t bother.
Reader Lance emailed Digital River to opt-out of the automatic license renewal that came with his three-year subscription to BitDefender Antivirus. Rather than read Lance’s email, Digital River instead decided to cancel his entire purchase. After throwing several protest emails into Digital River’s customer service void, Lance decided to accept the refund so he could buy a different antivirus package. Except now, the refund is nowhere to be found…
Something bad has happened to Symantec’s once-good chat service, notes Neil J. Rubenking at PC Mag. In the past, he says, they were helpful and knowledgable; now they pass freeware apps off as their own and attempt to get you to pay $100 fees for their “expert” service when you’re trying to troubleshoot a problem with them. He writes, “My new experiences while evaluating Norton 360 version 3.0 opened my eyes to the magnitude of the problem. Did Symantec switch outsourced support companies? Has the chat support team gone rogue?”
According to Computerworld, Apple yanked a “controversial” support document from its website Tuesday, after it began a heated debate among the Apple faithful. What was the controversial advice? Apple suggested its users run anti-virus software.