Usually when a company emails us after we post a complaint, it’s with tail between the legs and the intent to satisfy the customer. Roto-Rooter, however, seized the opportunity to offer a piecemeal refund that only managed to further anger the offended client.
and away goes money down the drain
Rochelle warns you not to call for repairs without confirming contractors’ rates. She attained this hindsight after a 3-minute visit by Roto-Rooter cost her $300.