After the last department store in town went bankrupt in 2002, the townsfolk of Saranac Lake, NY, faced the daunting prospect of having to drive 50 miles away just to purchase underwear. Rather than give up or give into complaining, they pulled themselves up by their mud boots and decided to build their own store, and it just opened.
Jacob writes, “I have been trying to make Walmart take back an air mattress for two months now, and they refuse.” The store manager at the Walmart on South Duff Avenue in Ames, Iowa (shout out to Leslie Hall!) has started making up new rules on when an air mattress can be returned—including that the federal government limits returns to 15 days “because of the bed bugs, you know.” No, we didn’t know that, Walmart manager. In fact, after thinking about it, we’re still not sure we know it. Because it sounds like you made it up.