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Jury Awards Burglary Victim $1.3M After Insurance Company Rejects $134K Water Damage Claim

It’s upsetting enough to have strangers break into your house and steal a bunch of your stuff, but one California homeowner also had to deal with more than a hundred thousand dollars’ worth of water damage caused when burglars filled up the bathtub and left the tap on. But when his insurance company wouldn’t fork over the cash to cover the damages, he took his claim to court. [More]

Ameriprise Bans "Customer Advisor" For Posting Link To Consumerist

Ameriprise Bans "Customer Advisor" For Posting Link To Consumerist

Hey, we helped get an Ameriprise customer banned from the financial company’s consumer advisory panel! Sorry about that, Brendan.

Ameriprise Website Riddled With Security Vulnerabilities For At Least Five Months

Ameriprise Website Riddled With Security Vulnerabilities For At Least Five Months

[Note: The original headline for this post mistakenly identified Ameritrade as the subject of the post. It is actually Ameriprise Financial. I deeply regret the error.] Since March of this year, security expert Russ McRee of HolisticInfoSec.org has sent 6 messages to Ameriprise Financial warning them of easily exploitable security holes on their website. They ignored every request, while at the same time reassuring customers that “No one without the proper web browser configuration can view or modify information contained on our systems.”

Ameriprise Loses 150,000 Customer Records Stored On Unencrypted Laptop

What kind of credit card company lets an employee take home a laptop containing the sensitive financial records of 150,000 employees? Ameriprise, that’s who.