When looking to book a flight, many consumers find it easier to peruse third-party comparison sites such as Kayak, Orbitz or Expedia where airfare can be easily compared among different airlines. While airlines have had their share of issues with sites that often lead to some fares disappearing, one legislator is calling for a federal investigation over allegations that some carriers completely withhold information from such travel sites in an attempt to block passengers from finding the best price possible. [More]
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Some Airlines Prepare For Thanksgiving Snow Storm, Waive Flight Change Fees
By 11.25.14
With the first major travel day of the 2014 holiday season upon us and weather forecasters predicting significant snow across the Midwest and Northeast, some airlines are taking a proactive approach by waiving change fees for Thanksgiving travelers. [More]
All Major U.S. Airlines Waiving Change Fees For Boston Travelers After Bombings At Marathon
By 4.16.13
Airlines are responding to yesterday’s bombings at the Boston Marathon by offering to waive change fees for any fliers affected by the explosions. That includes all the major domestic airlines, as Boston Logan International Airport is staying open despite heightened security in the city as well as elsewhere in large cities. [More]
Pilots Bristle As American Airline Tells Them To Fly With Less Fuel
By 6.26.10
Extra fuel is joining peanuts and magazines on the list of things American Airlines wants to ditch at the gate. The airline announced plans this week to save cash by using “scientifically precise” computer models to load less fuel. If pilots want more, they’ll need to submit a request in writing. [More]
Senator Schumer: 5 Airlines Commit To No Carry-On Fees
By 4.18.10
In the aftermath of Spirit Airlines’ announcement that they’ll be charging up to $45 for carry-on bags, five airlines have pledged that they won’t jump on the fee bandwagon. New York Sen. Charles Schumer said today that American, Delta Air Lines, United Airlines, US Airways and JetBlue have told him they won’t start charging for carry-ons. [More]
American Airlines Raises Checked Bag Fees Effective February 1st
By 1.18.10
American Airlines announced today that they’re raising checked baggage fees by $5, effective February 1st. Your first bag will now cost $25, and your second one will cost $35. If you want to check a third bag, you will have to buy the airplane (cash or certified checks only), and if you want to check a fourth bag, you will have to endure a phone call from AA’s CEO Gerard Arpey, where he will cry at you and say he doesn’t know how to run a company and he’s scared. He only made $8.9 million in total compensation last year, so cut him some slack. [More]
Great, Airplanes Are Cleaner. Do You Care?
By 1.31.09
No longer distracted by high oil prices, airlines now claim that they’re starting to focus on customer service. Two of them, American and United, think that their biggest issue is dirty planes. Wouldn’t it be great if that were true?
Top 3 Most and Least "Fee Crazy" Airlines
By 8.27.08
Airline fees are a controversial topic these days, so we look a look at the fees that airlines were charging and picked the top 3 most and least “fee crazy” airlines. Avoiding fees is hard, so why not try to avoid the airlines that charge them instead?
FAA To Fine American Airlines $7.1 Million For Safety Violations
By 8.15.08
The FAA is not pleased with American Airlines. They say the airline should pay $7.1 million in fines for deferring maintainence and not complying with employee drug testing requirements. AA says the fines are too severe and will appeal.
UPDATE: American Airlines Agrees To Waive Extra Bag Fees For Soldiers
By 8.13.08
Tired of taking heat for refusing to waive extra baggage fees for soldiers, American Airlines has finally caved.
You've Got About A 1 In 3 Chance Of Arriving Late With American Airlines
By 7.7.08
For the third month in a row American Airlines is the worst airline when it comes to arriving on-time, says the Department of Transportation. Only 67.3% of American’s flights arrived within 14 minutes of scheduled arrival. Also remarkably tardy were United Airlines and Continental.
Dear American Airlines Employees: "I Hope That One Day You Find A Good Paying Job With An Employer That Cares About You"
By 6.24.08
AJ writes in to let us know that he too was lied to by American Airlines. They canceled his flight(s) from Pittsburgh to Austin (by way of Dallas). He called the 1-800 number but was met with a CSR who used “bad weather in Dallas” as an excuse, and told him there was no way to get him to Austin on time.
Worst Company In America "Elite 8": Wal-Mart VS American Airlines
By 6.24.08
Here’s your third “Elite 8” match-up: #3 Wal-Mart VS #43 American Airlines
American Airlines, United Airlines and Delta Air Lines Raise Fuel Surcharge $20
By 5.8.08
Grab your wallets, American Airlines, United Airlines and Delta Air Lines have decided to raise “fuel surcharges” by $20 (round trip) reports the Associated Press. These charges now total $139 round trip on some flights.
American Airlines Flirting With US Airways On Possible Merger
By 4.25.08
An unnamed source has told Reuters that American Airlines is in talks with US Airways about a possible merger—and that it’s also in talks with Continental about sharing passengers! Meanwhile, Continental is currently in talks with United about a possible merger of its own, and has said it will only choose one partner eventually. United, on the other hand, is not only pursuing Continental but is also in talks with US Airways about a merger. Yes, we have an airlines romantic triangle, folks. Someone’s heart is going to end up broken.
By 3.18.08
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American Airlines has canceled all flights in and out of Dallas-Fort Worth after funnel clouds were spotted. [USAToday]
5 Airlines You Shouldn't Trust With Your Luggage
By 2.6.08
The Department of Transportation’s 2007 Air Travel Consumer Report is out. Here are the 5 airlines with the most baggage handling complaints per customer in 2007. Better luck next year!
Is Consumerism Killing Democracy?
By 12.26.07
Political scientist Benjamin Barber thinks mindless spending is killing America. Barber went on Bill Moyers Journal to promote his new book Consumed, and to lambast us for being infantilized drones who drool over whatever big business shoves into our greedy little mitts.
